1734 results found
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Allow Reincubate Camo integration in RingCentral App.
Reincubate Camo is a 3rd party camera app that allows you to use your phone's camera as the web cam. RingCentral Meetings allowed the integration, but the new RingCentral App does not. Your phone's camera is a much better camera than most built in webcams. And Reincubate Camo allows the phone to do all the video processing so your computer does not need to use additional resources to process.Below is a link from Reincubate showing what needs to be allowed in the RingCentral App for this integration to work.https://reincubate.com/support/camo/camo-faq/#allow-camo
3 votes -
RC integrate with IVR (Integrated Voice Response) systems for Pharmacy’s?
My current customer is looking to integrate their phone solution with voice response. The need is for questionnaires and prescription refill.
3 votes -
Incoming Calls Ring in SalesForce and RC
Being logged in to RC for Salesforce and main RC desktop app: incoming calls cause both apps to ring at once
3 votes -
Integration with Keap
Allow a Google add on to integrate with Keap seamlessly
3 votes -
Integration with Buildertrend
Builder Trend is a CRM / Project Management Software. It would be great to Track Communications with client via Phone and/ text to Client
3 votes -
RedTail Integration independent of Browser
RedTail integration should not be limited by the web browser. Currently, RingCentral can only integrate using Google's Chrome browser. This is unacceptable and non-standard for the financial services industry (which widely uses RedTail). In fact, we have come across no other tech that requires a specific browser to integrate with RedTail. Please update.
3 votes -
Integrate with Outlook's flagged email/task tool
Since Ring Central has a Workspace tab for tasks, it would be nice to add the flagged email follow-ups to it.
3 votes -
Legal case management software
Like cloudlex or peer. Track incoming calls from within the app
3 votes -
Disable emojis in names
emojis break the okta integration for importing phone numbers.
3 votes -
Mass update setting of Cloud PBX portal for all users
Would like to have a setting for Mass update setting of Cloud PBX portal for all users.This will help to make changes easily for all the user who is using or integrated with cloud PBX.
3 votes -
Integrate RC with Siri
This idea is suggested by one of our customers when I spoke with him over the phone. He said it would be easier to make a call using RC app especially when hes driving.
3 votes -
Incoming Call / Notification in MS Teams
While testing inbound calls into my RingCentral extension, I noticed that I do not get notifications on my cell phone's MS Teams with the RingCentral embedded app. If I log in to the RingCentral mobile app, I do get notified but only on the RingCentral mobile app.
3 votes -
Enable/Disable "Auto log text" globally in RingCentral for Hubspot
-this would allow admins to globally setup Auto Log Text without having to do it one by one
3 votes -
Attach VM Audio file to the email transcription email
Please create a feature that allows us to forward a voicemail to another RingCentral user within the company directory. Current I would need to download the audio and upload it back to message. Its not efficient. Another suggestion is to attach the audio with the email notification of the voicemail transcription
3 votes -
Embedded RC to track meeting time in a Teams Meeting
Ability to track MS Teams meetings in the embedded RC App for ease of access all in one place.
3 votes -
BT Cloud Work for Microsoft Teams
Details : Customer would like to integrate MS Teams with BT Cloud Work. They've downloaded the app and connected it, but when they try to use it to make calls it asks the user to download the RingCentral App (they have the BT branded app installed). If they download the RC app it doesn't allow them to log in.Significance of the feature : Customer advised that they use MS Teams a lot for their business and would like to integrate it with BT Cloud WorkCurrent behavior : Microsoft Teams embedded dialer is only available for RingCentral accounts
3 votes -
click to dial from google sheet with client's address for verification
we need this feature added so we can just dial from google sheet and without going to a different program or software, it will integrate this on rc app and will get all customers' details including their address to easily verify the account
3 votes -
Personalize User Status in RingCentral for Microsoft Teams
It would be a great idea if we could personalize the user status when on a call using RingCentral for Microsoft Teams. At the moment when the user is on a call, it is showing "Busy" and it would be great if we could change it to "On a Call"
3 votes -
Remove lengthy pause after greeting
Hi, it would be so great if there was a way to remove the lengthy pause that follows the greeting, just before the “let me connect you automated voice” step. It can be confused as a connection error or call drop.
3 votes -
ezlynx CRM integration
ezlynx integration
3 votes
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