← RingCentral Ideas

Settings and activity

196 results found

  1. If there is possibility to have separate option tab for caller who , missed calls Hang up ,missed calls Left voicemail, missed calls.

    8 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  2. Mute incoming call notifications while currently on a call

    567 votes
    46 comments  ·  Phone & Messaging » Other  ·  Admin →
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  3. Prioritize the current call over incoming calls

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. Analytics - ability to add calls routed to message only extension or announcement only extension.

    35 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  5. TEXT MESSAGE SMS NUMBER WE SENT FROM

    44 votes
    6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  6. Analytics regarding Text Messaging/SMS

    29 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  7. Custom Ringtones/Notifications for RingCentral Desktop

    9 votes
    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
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  8. transfer the IVR calls to external numbers

    4 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  9. Added ring on IVR menu greetings

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  10. Missed calls to queue showing up as "Answered Elsewhere"

    43 votes
    Under Review  ·  8 comments  ·  Analytics & Reporting » Alerts  ·  Admin →
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  11. Audible alerts for extended queue times or queue volume

    9 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  12. More information on abandoned calls within live reports

    18 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  13. Daily Filter in Dashboards

    8 votes
    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  14. Have the option to switch access for Analytics reports for call queue managers and normal members

    12 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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  15. License Limit

    12 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  16. Need option to schedule reports in Business Analytics with PDF

    72 votes
    Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  17. Include "Microphone" and "Speaker" in MOS call card for phone calls

    14 votes
    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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  18. Add physical addresses to reports as a tab

    12 votes
    1 comment  ·  Analytics & Reporting » Accessibility  ·  Admin →
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  19. Abandoned Call Tracking Feature

    43 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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  20. reports in modern formats .xlsx

    6 votes
    1 comment  ·  Analytics & Reporting » Live Reports  ·  Admin →
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