Settings and activity

216 results found

1. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 7, 2024

2. Get alert when a call queue is empty or without any online person

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 5, 2024

3. Show Toll-free minute usage in Service Web

   65 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 1, 2024

4. Separate ring for Desktop app and Mobile app

   213 votes

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   36 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, this is planned. It is coming with new call service features in Summer 2024!
   Mark supported this idea  ·  Aug 1, 2024

5. Do not ring mobile app together with desktop app - Separate settings to enable in call handling

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Aug 1, 2024

6. non-auto updating msi version of the desktop app

   16 votes

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   Implemented  ·  3 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 17, 2024

7. Missed call report that shows all available users at the time of the missed call.

   37 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 15, 2024

8. Forward a voicemail to another extension

   38 votes

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   Planned  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 9, 2024

9. Attaching pdfs to the text messages

   33 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Mark supported this idea  ·  Jul 8, 2024

10. block spam / special numbers from sending me an MMS or SMS

    34 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 8, 2024

11. More than 4 People in a call

    11 votes

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    Planned  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 4, 2024

12. option to add hotdesk to call queue

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 3, 2024

13. Block spam SMS to main number

    52 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 1, 2024

14. Increase Retention Period for Sent Faxes

    113 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jul 1, 2024

15. Caller ID name should be visible for Toll Free

    138 votes

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    Future Consideration  ·  28 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 28, 2024

16. Record/Archive All SMS Messages

    44 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 26, 2024

17. Delete bulk messages/Conversation in Unified App

    148 votes

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    Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

18. Separate Outbound Calling Announcement

    22 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

19. Call Queue - Ability to turn off missed call tagging

    95 votes

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    Planned  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 25, 2024

20. Pre-recorded message to leave customers when calling out!

    31 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Mark supported this idea  ·  Jun 24, 2024