Settings and activity

14 results found

1. RingCX Feature Request: Native Integration for RingEX Call Queue Transfers

   13 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Sep 5, 2025

2. Cost Centers built in RCX

   25 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Aug 29, 2025

3. Analytics

   7 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 14, 2025

4. Performance report align with user call logs

   82 votes

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   New  ·  9 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 11, 2025

5. Archiver Bulk upload messages, fax and voicemail.

   7 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Jul 10, 2025

6. Device Orders should be searchable by extension/device.

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 14, 2025

7. Ringcx voicemail Email notification includes transcript of the voicemail

   31 votes

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   Future Consideration  ·  1 comment  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 13, 2025

8. Call Display visible when calls are transferred from Reception

   20 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  May 13, 2025

9. Group > Call Queues > Overflow Group - Ring Simultaneously

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   23 votes

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   New  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Nicole supported this idea  ·  Nov 27, 2024

10. RingSense: Pull in/Filter Calls based on Duration

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    57 votes

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    4 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    Thanks so much for sharing this suggestion! I’m happy to let you know that we’ve added it to our product roadmap for the upcoming quarter. We’ll update this thread and let you know here as soon as it’s live for our customers.

    Nicole supported this idea  ·  Aug 8, 2024

11. Run Reports for users synced in RingCentral And Microsoft Teams

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jul 19, 2024

12. Set the default virtual background for all users in an organization

    28 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  Jun 28, 2024

13. Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc

    642 votes

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    Future Consideration  ·  103 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Nicole supported this idea  ·  May 14, 2024

14. "Love" reaction for video meetings

    2 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Nicole shared this idea  ·  Feb 12, 2024