← RingCentral Ideas

Settings and activity

49 results found

  1. Enable/Disable OnDemand Call Recording by user (not system wide)

    72 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  2. Reduction of RC App-Cloud interface complexity

    97 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  3. MSFT 365 - Choose your default online meeting provider ( Add RCV as a option)

    5 votes
    Under Review  ·  0 comments  ·  Events & Video » Legacy Meetings (RCM)  ·  Admin →
    How important is this to you?

  4. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    45 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  5. Ability for agent to place conference call on hold

    6 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  6. allow commas or pauses in forwarding number field, to be able to forward to a conference bridge.

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?

  7. Leverage RingCentral SMS API for a fully integrated SMS channel in RingCentral Contact Center (Nice CXOne)

    19 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
    How important is this to you?

  8. Ability to Login/Logout from Call Queues on Desktop Phones

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?

  9. RingCentral for SalesForce: unique cti layout for sales, support etc

    10 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
    How important is this to you?

  10. An overview, within the User Settings, of all group memberships.

    88 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  11. Disable accept queue call slide bar on some agents

    26 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?

  12. Allow QoS Data to be pulled via API

    14 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?

  13. Provide RingCentral Service Status APIs

    6 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Admin →
    How important is this to you?

  14. Send Fax to multiple extension/recipient

    63 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Aaron commented  · 

    Company fax mailboxes should have an option to address groups of individuals that care for faxes from a specific number. Currently company faxes can only be sent to one number or a distribution list. There is a work around using Call Queues but it too has its challenges

  15. MVP Custom Status's - Call Queues, HUD Visibility, Break States

    15 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  16. Add a Display name field to the Park Locations

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  17. Add Company number to Company Info/Auto Receptionist/Company Numbers settings

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  18. Call Recordings Bug

    16 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?

  19. Drag and drop teams/people into folders

    39 votes
    Future Consideration  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?

  20. Limit emails from RingCentral to "all users"

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
2