Settings and activity

33 results found

1. Stratify First-time Callers from Repeat Callers

   6 votes

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   Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Sherwin supported this idea  ·  Nov 22, 2024

2. QR and/or Barcode on Fax cover page and header

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Nov 19, 2024

3. Jupiter - Add "seen" (read receipt) of sent messages within RCApp

   25 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Nov 13, 2024

4. Seen Messages in RC app

   5 votes

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   0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Nov 12, 2024

5. Read Receipts

   9 votes

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   Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Nov 12, 2024

6. SMS usage of main RC number to be available for all users

   23 votes

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   Future Consideration  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Oct 24, 2024

7. Performance Report - Date and Time Filter

   4 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Oct 8, 2024

8. Custom Answering Rule: Add Recurring Events for Holidays

   28 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Sep 19, 2024

9. Apply Custom Rule to "extension "

   7 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Sherwin supported this idea  ·  Aug 21, 2024

10. Shared SMS were multiple users can receive and send SMS on specific number

    643 votes

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    130 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024. 

    
    

    Planned for Q2 2024.

    Sherwin supported this idea  ·  Aug 21, 2024

11. Call forwarding in mobile app

    5 votes

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    2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Sherwin commented  ·  Jul 29, 2024  ·  Edit…  ·  Delete…

    This feature is a must-have for the mobile application as well. Currently, when using the desktop version, there is the "more" option which allows us to choose to forward or reply to an incoming call instead of merely answering the call or forwarding it to voicemail.

    Save Submitting...
    Sherwin supported this idea  ·  Jul 29, 2024

12. Rotating Custom Audio for Hold and Connecting Calls

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Sherwin supported this idea  ·  Jul 19, 2024

13. An admin view for user last login dates and activity.

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Apr 24, 2024

14. Display the caller ID for the selected Group from an IVR prompt

    3 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Apr 24, 2024

15. Apply key template on Presence for yealink device

    28 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Apr 11, 2024

16. Option to route to MVP Call Queue voicemail while waiting in Queue

    28 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Apr 11, 2024

17. RingCentral compatible Pool side phones

    1 vote

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    0 comments  ·  Phone & Messaging » Hardware  ·  Edit…  ·  Delete…  ·  Admin →
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    Sherwin shared this idea  ·  Apr 5, 2024

18. Update Notifications to SMS functionality

    11 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Apr 2, 2024

19. Option to let callers leave voicemail for auto-answered call

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    0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Sherwin shared this idea  ·  Mar 27, 2024

20. SMS outbound caller ID name needs to reflect the company name.

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Sherwin supported this idea  ·  Mar 26, 2024