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Settings and activity

37 results found

  1. QR and/or Barcode on Fax cover page and header

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Sherwin supported this idea  · 

  2. Free call transcription for more than 30 minutes.

    2 votes

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    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
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    Sherwin shared this idea  · 

  3. Ability to answer more than 1 call from a call queue.

    49 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sherwin supported this idea  · 

  4. Restore deleted text messages

    72 votes

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    Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Sherwin supported this idea  · 

  5. Multiple recipient for faxes and SMS

    212 votes

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    Under Review  ·  31 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sherwin supported this idea  · 

  6. Stratify First-time Callers from Repeat Callers

    7 votes

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    Future Consideration  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Sherwin supported this idea  · 

  7. Read notification for RingCentral messages

    177 votes

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    60 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
    Sherwin supported this idea  · 

  8. Seen Messages in RC app

    22 votes

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    7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sherwin supported this idea  · 

  9. Read Receipts

    10 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Admin →
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    Sherwin supported this idea  · 

  10. SMS usage of main RC number to be available for all users

    61 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  11. Performance Report - Date and Time Filter

    4 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Sherwin supported this idea  · 

  12. Custom Answering Rule: Add Recurring Events for Holidays

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  13. Apply Custom Rule to "extension "

    9 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Sherwin supported this idea  · 

  14. Shared SMS were multiple users can receive and send SMS on specific number

    796 votes

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    164 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!


    To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.


    Thank you! 

    Sherwin supported this idea  · 

  15. Call forwarding in mobile app

    5 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Sherwin commented  · 

    This feature is a must-have for the mobile application as well. Currently, when using the desktop version, there is the "more" option which allows us to choose to forward or reply to an incoming call instead of merely answering the call or forwarding it to voicemail.

    Sherwin supported this idea  · 

  16. Rotating Custom Audio for Hold and Connecting Calls

    27 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  17. An admin view for user last login dates and activity.

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  18. Display the caller ID for the selected Group from an IVR prompt

    5 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  19. Apply key template on Presence for yealink device

    37 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Sherwin supported this idea  · 

  20. Option to route to MVP Call Queue voicemail while waiting in Queue

    31 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Sherwin supported this idea  · 
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