Settings and activity

34 results found

1. Internal call recording per user disable feature for automatic call recording

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Jun 16, 2026

2. deskphone dnd

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Jun 15, 2026

3. Historical Reporting ability to select days of the week.

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   New  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Edit…  ·  Delete…  ·  Admin →
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   Brand Leask shared this idea  ·  Jun 15, 2026

4. Call Logs Not Displaying when Limitted to a Site Call Logs

   10 votes

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   New  ·  2 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Jun 3, 2026

5. User Role Permissions: Specific Users to Only Access Data from a Certain Dashboard

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Jun 3, 2026

6. Option to route to MVP Call Queue voicemail while waiting in Queue

   35 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  May 5, 2026

7. RingCX callback in queue

   13 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Jun 13, 2025

8. Streaming Music / Message on Hold

   87 votes

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   Under Review  ·  18 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  May 6, 2025

9. add calling function when in a chat

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   7 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Brand Leask supported this idea  ·  Dec 10, 2024

10. Multisite - support for 'site' contacts Directory limited, not entire company

    25 votes

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    New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Brand Leask supported this idea  ·  Dec 9, 2024

11. Multi-Site Directory

    13 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Brand Leask supported this idea  ·  Dec 9, 2024

12. We would like to partition the corporate directory by site

    110 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Brand Leask commented  ·  Dec 9, 2024  ·  Edit…  ·  Delete…

    need this for sunrise

    Save Submitting...
    Brand Leask supported this idea  ·  Dec 9, 2024

13. AI Transcription summary for meetings

    15 votes

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    4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    AI Notes Is now Live !!

    We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.

    What's New

    Real-Time In-Meeting Recaps

    Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.

    Intelligent Post-Meeting Insights

    Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.

    Learn More

    Using AI Notes During a RingCentral Video Meeting

    Brand Leask supported this idea  ·  Nov 5, 2024

14. Share video cloud recording with external parties

    130 votes

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    18 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    A meeting host can share a cloud recording with both internal recipients and people outside their organization, using Share Meeting Materials. Available today in video meetings on the desktop app and on the Web (Browser). See Viewing and managing meeting recordings.

    
    

    Brand Leask supported this idea  ·  Nov 5, 2024

15. RingCentral for Dynamics365: AI transcription and call summary

    4 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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    Brand Leask supported this idea  ·  Oct 14, 2024

16. Make Dynamics 365 for mobile work like on desktop

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Brand Leask supported this idea  ·  Sep 30, 2024

17. Display inbound caller id when a call is placed on hold and the phones has shared lines configured

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    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Brand Leask shared this idea  ·  Sep 10, 2024

18. Support Intercom Yealink W59R

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Brand Leask shared this idea  ·  Aug 6, 2024

19. Automatic Location Support for Cisco 8851

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Brand Leask shared this idea  ·  Mar 27, 2023

20. Add Label column in Company Numbers Report detail output

    21 votes

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    Under Review  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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