Settings and activity

118 results found

1. Allow the ability to view messages when deleted

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

2. Retrieve deleted conversations

   21 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

3. Options: Retrieve deleted message from RingCentral App

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 18, 2024

4. Longer Data Retention For Analytics Portal

   22 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 13, 2024

5. Analytics regarding Text Messaging/SMS

   212 votes

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   Future Consideration  ·  21 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 12, 2024

6. Admin Control for All Users for Pop-out Dial Pad

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 7, 2024

7. Enable syncing of contact/address book across all users

   119 votes

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   27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   Aliyah supported this idea  ·  May 31, 2024

8. View/Access SMS of all other user extension using admin portal

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  May 24, 2024

9. Forward calls from Shared Line to RC app, as is already working for desktop phones

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  May 23, 2024

10. Add Shared Lines Functionality to the Desktop App

    2 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

11. Migrate Data From One Extension To Another.

    7 votes

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    0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

12. Use headset control buttons to answer, end, and mute phone calls

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

13. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 16, 2024

14. Improved Bluetooth headset compatibility

    6 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 14, 2024

15. custom role for a user to access a specific site only

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

16. Programmatic access to alter/access/edit virtual background

    3 votes

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    Future Consideration  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

17. Set the default virtual background for all users in an organization

    23 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

18. Allow admin management of virtual background feature for meetings

    34 votes

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    Under Review  ·  3 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 13, 2024

19. Allow for control of the various HID devices like Headsets and Clickshare

    10 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 10, 2024

20. Increase Welcome email validity to 14 days

    16 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 8, 2024