← RingCentral Ideas

Settings and activity

23 results found

  1. Ring Sense API Access

    21 votes
    3 comments  ·  RingSense & AI » RingSense  ·  Admin →
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    MELIZA supported this idea  · 

  2. fax confirmation page - fax transmission log

    7 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    MELIZA supported this idea  · 

  3. Play announcement to say that video meeting is being recorded

    11 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    MELIZA shared this idea  · 

  4. Wrap Time / After Contact Work

    48 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  5. RingCX Call Details "Call Termination by Agent or Caller"

    53 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  6. Ability to export IVR from Studio

    41 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  7. Ability to export Agent Script from Studio

    27 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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  8. RingSense Dashboard based landing page to drive adoption and insight

    59 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
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  9. White Label and custom message in RCV waiting room

    12 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  10. Mobile app as default calling app when doing click-to-call in SFDC

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Option to include IVR Menus within the Company Directory

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Option to route to MVP Call Queue voicemail while waiting in Queue

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  13. Forced account codes for outbound dialing

    34 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  14. Folders or Subcategories within the HUD Feature

    46 votes
    Planned  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  15. Warm Transfer for RingCentral Salesforce

    13 votes
    Implemented  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  16. Additional features For Zendesk Integration

    32 votes
    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  17. Read notification for RingCentral messages

    172 votes
    56 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Future Consideration  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
    September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!

  18. Sync part of corporate Microsoft/Google Directory

    11 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  19. Leverage RingCentral SMS API for a fully integrated SMS channel in RingCentral Contact Center (Nice CXOne)

    19 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Admin →
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  20. Support for Azure & Windows 365 VDI environments

    25 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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