← RingCentral Ideas

Settings and activity

150 results found

  1. Feature Request – Customizable User Manager Permissions for User Groups

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  2. Reporting on Numbers Associated with a TCR Campaign

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  3. Include LEVN Wireless Headsets as a recommended headset option.

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Janice shared this idea  · 

  4. Allow more than 10 people on a group SMS

    49 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  5. Call Queue: Simultaneous | Add more than 50 members

    35 votes
    Under Review  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  6. Allow Option For RingCentral App to Not Ring if There is a Scheduled Meeting on the Calendar

    5 votes
    New  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  7. SMS Retention

    22 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  8. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    121 votes
    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  9. Only allow Voicemail greetings to be changed

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  10. Call Queue Report to show the duration between when a customer leaves a voicemail and when they are subsequently contacted

    7 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Janice shared this idea  · 

  11. Force G711 Codec and enhanced security

    5 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  12. Rule/Time to set up when RingCX Alerts Notification Email will be sent.

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  13. change the Character limit with caller ID

    9 votes
    3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  14. SMS Text Templates

    16 votes
    New  ·  6 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  15. RingCX Voice Skill "Play Hold Time" Feature Enhancement Request

    6 votes
    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  16. Have a single point of entry for faxes

    5 votes
    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Janice supported this idea  · 

  17. User greeting in RingCX Agent.

    28 votes
    Future Consideration  ·  10 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  18. Call Queue Manager Access to Call Logs Exclusive to Call Queue Members

    13 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  19. Ability to Include/Exclude CCRNs in Caller ID Restriction Settings on Service Web

    20 votes
    New  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Janice supported this idea  · 

  20. Call Monitoring should show agents on the HUD without adding to Presence

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Janice shared this idea  · 
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