Settings and activity

153 results found

1. Spam Risk Caller ID to be removed

   245 votes

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   Under Review  ·  46 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 14, 2024

2. Notification of SPAM phone number status

   11 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 14, 2024

3. Send SMS to shortcodes

   16 votes

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   2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 11, 2024

4. Caller ID for every extension

   90 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 7, 2024

5. Added ring on IVR menu greetings

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 4, 2024

6. Analytics should not states calls are missed when it was answered

   6 votes

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   Needs More Information  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

7. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

8. Email correspondence within a case should be visible in the support site case information

   20 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

9. When the main company number was dialed it will ring first before the company greeting will be played.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  May 29, 2024

10. User Role Permission: Access to User List only

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 29, 2024

11. Capability of the User to use Multiple Site Caller ID

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

12. Caller ID name should be visible for Toll Free

    156 votes

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    Future Consideration  ·  32 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

13. CNAM for a mobile carrier

    101 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

14. Option to file carrier ticket for outbound CNAM complaints

    36 votes

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    Under Review  ·  9 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

15. Enable recording disclaimer in RCV

    11 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    Participants see a clear recording-in-progress disclaimer whenever a meeting is being recorded..

    
    

    Lizzie supported this idea  ·  May 10, 2024

16. Incoming Call Announcement - Press 1 - Disable for Queues

    86 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2024

17. Make call queue faxes accessible in the RC app

    30 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2024

18. Receive OTP from websites

    236 votes

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    Under Review  ·  53 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Lizzie commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

    They wanted to use their RingCentral number to receive an OTP for Telegram activation.

    Save Submitting...
    Lizzie supported this idea  ·  Apr 29, 2024

19. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

    Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

    Lizzie supported this idea  ·  Apr 24, 2024

20. Export Company Contacts

    19 votes

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    4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Apr 22, 2024