← RingCentral Ideas

Settings and activity

89 results found

  1. International calls report

    25 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  2. Calendly integration with RCV for RCO, ACO, Unify, Atos, all brands

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  3. Mobile app as default calling app when doing click-to-call in SFDC

    21 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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  4. New option for Direct Dial data. add option as "Mobile Data or Carrier Minutes"

    7 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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  5. Ability to invite participants to active RCV session via SMS

    11 votes
    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  6. Option to route to MVP Call Queue voicemail while waiting in Queue

    31 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  7. Option to include IVR Menus within the Company Directory

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Admin →
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  8. Call Queue status as a Banner similar to DND

    21 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  9. Display user "accepting queue calls" status in the HUD.

    24 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
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  10. Remove Missed call tracking for a Call Queue call.

    28 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  11. Company name in App - Multi-site

    22 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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  12. Ability to Download Qos Reports

    74 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. Allow comments/sentence/disclosure for compliance on RCV for Meeting Invite

    4 votes
    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  14. RingCentral for SalesForce: display "called to number" "call queue" information

    15 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  15. Missed Call notification suppression for calls placed to and answered in Call Queues and RingGroups

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  16. RingCentral for SalesForce feature parity with RingEX

    4 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
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  17. Ability to Login/Logout from Call Queues on Desktop Phones

    27 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
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  18. Bulk change to Site Hours in Multi-Site environment

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  19. Disable accept queue call slide bar on some agents

    26 votes
    Under Review  ·  3 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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  20. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Admin →
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