Settings and activity

16 results found

1. SMS option in IVR

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Belen commented  ·  Mar 12, 2021  ·  Edit…  ·  Delete…

   It comes in handy for customers that call a business after hours (potential buyers). We should be able to address them on their prefered contact method, especially for E-commerce companies, and hopefully obtain profit out of the call backs or text messages.

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2. Notifications: Task assigned/reassigned to me

   83 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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3. We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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4. Add Remote Control feature to RC Desktop App - Video

   190 votes

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   Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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5. Delete bulk messages/Conversation in Unified App

   149 votes

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   Future Consideration  ·  57 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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6. Automated Daylight saving switch for Main IVR Custom Rules over multiple regions

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Increasing Paging Only group to more than 25 devices

   97 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Auto reply SMS to missed calls

   138 votes

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   Planned  ·  26 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Better integrate with Microsoft FindTime

   6 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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10. New RingCentral App - See Other Numbers When Searching for Someone

    14 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Combine HUD and APP into one app

    158 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. Add a "Who's On Deck" widget to Live Reports

    21 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. level IVR/enabling the dial by extension option

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

    36 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Bulk Delete All Voicemails

    82 votes

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    12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

16. Ability to print a text message conversation

    24 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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