Settings and activity

16 results found

1. SMS option in IVR

   9 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Belen commented  ·  Mar 12, 2021  ·  Edit…  ·  Delete…

   It comes in handy for customers that call a business after hours (potential buyers). We should be able to address them on their prefered contact method, especially for E-commerce companies, and hopefully obtain profit out of the call backs or text messages.

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2. Notifications: Task assigned/reassigned to me

   86 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Delete…  ·  Admin →
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3. We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.

   8 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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4. Add Remote Control feature to RC Desktop App - Video

   194 votes

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   74 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

   Thanks for this suggestion. Remote control during screen sharing is available today, but only when both the person sharing and the person requesting control are on the RingCentral desktop app.

   See Requesting and approving remote desktop control.

5. Delete bulk messages/Conversation in Unified App

   156 votes

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   Future Consideration  ·  61 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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6. Automated Daylight saving switch for Main IVR Custom Rules over multiple regions

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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7. Increasing Paging Only group to more than 25 devices

   99 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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8. Auto reply SMS to missed calls

   147 votes

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   Planned  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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9. Better integrate with Microsoft FindTime

   6 votes

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   Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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10. New RingCentral App - See Other Numbers When Searching for Someone

    14 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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11. Combine HUD and APP into one app

    158 votes

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    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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12. Add a "Who's On Deck" widget to Live Reports

    21 votes

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    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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13. level IVR/enabling the dial by extension option

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

    36 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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15. Bulk Delete All Voicemails

    84 votes

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    12 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

16. Ability to print a text message conversation

    24 votes

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    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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