← RingCentral Ideas

Settings and activity

16 results found

  1. SMS option in IVR

    5 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Admin →
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    An error occurred while saving the comment
    Belen commented  · 

    It comes in handy for customers that call a business after hours (potential buyers). We should be able to address them on their prefered contact method, especially for E-commerce companies, and hopefully obtain profit out of the call backs or text messages.

  2. Notifications: Task assigned/reassigned to me

    83 votes
    Future Consideration  ·  18 comments  ·  Phone & Messaging » App Tasks/Events/Calendar  ·  Admin →
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  3. We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.

    8 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Admin →
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  4. Add Remote Control feature to RC Desktop App - Video

    189 votes
    Implemented  ·  71 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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  5. Delete bulk messages/Conversation in Unified App

    128 votes
    Future Consideration  ·  53 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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  6. Automated Daylight saving switch for Main IVR Custom Rules over multiple regions

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  7. Increasing Paging Only group to more than 25 devices

    92 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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  8. Auto reply SMS to missed calls

    128 votes
    Planned  ·  25 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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  9. Better integrate with Microsoft FindTime

    6 votes
    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Admin →
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  10. New RingCentral App - See Other Numbers When Searching for Someone

    14 votes
    Planned  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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  11. Combine HUD and APP into one app

    157 votes
    Implemented  ·  11 comments  ·  Phone & Messaging » HUD & Presence  ·  Admin →
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  12. Add a "Who's On Deck" widget to Live Reports

    21 votes
    Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Admin →
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  13. level IVR/enabling the dial by extension option

    3 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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  14. Connect Next Incoming Calls Directly to Voicemail when engaged on an active call

    35 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
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  15. Bulk Delete All Voicemails

    82 votes
    12 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded
    This has been implemented! Please ensure you are on the latest version of the app 22.3.3. Latest version will be rolled out across this week 9/20-9/26.Learn more about in app bulk voicemail deletion here: https://support.ringcentral.com/app/phone/desktop-web/managing-voicemails-ringcentral-app-desktop-web.html

  16. Ability to print a text message conversation

    23 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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