Settings and activity
17 results found
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38 votes
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Mike
supported this idea
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17 votesMike
supported this idea
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123 votes
GA in 2H 2023.
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801 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Good news everyone! Our Product team is working on a new Shared SMS product that will be available to RingEX customers for private beta testing in September and are ready to begin waitlisting customers who are interested today!
To join the waitlist and learn more about this private beta program, please email us at ideas@ringcentral.com and let us know you are interested in our Shared SMS beta. Our Product team will follow up shortly after.
Thank you!
An error occurred while saving the comment Mike
commented
I got an email this morning with the contents of a text we received to a Call Queue I'm a member of. I can't believe it doesn't show up in my RingCentral app and I can't respond to the text from the call queue number.It would be great to have a group text thread for each Call Queue. That way the whole group can see if incoming texts have been responded to.
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20 votes
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68 votes
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5 votes
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128 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about managing the shared directory of external contacts here!
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80 votes
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37 votes
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51 votes
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57 votes
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53 votes
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39 votes
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86 votes
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77 votes
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13 votes
Yes, please to RCS! Text messaging is a big part of communication with our company truck drivers. It's a frustrating experience to text over SMS from RingCenral. Now that Apple has given in to the RCS standard, VOIP providers need to join in to keep up with the times.