Settings and activity
17 results found
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16 votes
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Mike
supported this idea
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11 votesMike
supported this idea
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119 votes
GA in 2H 2023.
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638 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
An error occurred while saving the comment Mike
commented
I got an email this morning with the contents of a text we received to a Call Queue I'm a member of. I can't believe it doesn't show up in my RingCentral app and I can't respond to the text from the call queue number.It would be great to have a group text thread for each Call Queue. That way the whole group can see if incoming texts have been responded to.
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20 votes
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61 votes
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4 votes
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117 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about managing the shared directory of external contacts here!
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72 votes
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36 votes
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44 votes
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45 votes
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52 votes
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39 votes
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75 votes
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77 votes
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13 votes
Yes, please to RCS! Text messaging is a big part of communication with our company truck drivers. It's a frustrating experience to text over SMS from RingCenral. Now that Apple has given in to the RCS standard, VOIP providers need to join in to keep up with the times.