Settings and activity
17 results found
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38 votes
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Mike
supported this idea
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17 votes
Mike
supported this idea
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123 votesImplemented ·
AdminPratyusha Mudrakarta
(Senior Product Manager, Productivity, RingCentral)
responded
GA in 2H 2023.
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1,353 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.
Thank you!
An error occurred while saving the comment
Mike
commented
I got an email this morning with the contents of a text we received to a Call Queue I'm a member of. I can't believe it doesn't show up in my RingCentral app and I can't respond to the text from the call queue number.It would be great to have a group text thread for each Call Queue. That way the whole group can see if incoming texts have been responded to.
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20 votes
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70 votes
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5 votes
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128 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more about managing the shared directory of external contacts here!
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80 votes
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37 votes
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51 votes
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57 votes
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54 votes
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39 votes
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86 votes
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77 votes
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13 votes
Yes, please to RCS! Text messaging is a big part of communication with our company truck drivers. It's a frustrating experience to text over SMS from RingCenral. Now that Apple has given in to the RCS standard, VOIP providers need to join in to keep up with the times.