Settings and activity

33 results found

1. Option to change Profile Picture to Default

   113 votes

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   Future Consideration  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Sep 2, 2025

2. Edit profile picture on admin portal

   22 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Sep 2, 2025

3. Voicemail to text to have an option to allow profanity

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Mar 4, 2025

4. Full Content Voicemail Transcript

   5 votes

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   2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam commented  ·  Mar 4, 2025  ·  Edit…  ·  Delete…

   We have certain customer names (think short for Richard) that are always censored in transcriptions which is inconvenient to then have to listen to the actual audio to figure out what the missing content is.

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   Adam supported this idea  ·  Mar 4, 2025

5. Add a textbox to User Phone Details for Custom Configuration Script

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jan 10, 2025

6. Multiple Voicemail Greetings

   211 votes

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   Future Consideration  ·  58 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jan 10, 2025

7. add HUD feature to apple iphone app.

   122 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jan 10, 2025

8. 1 Number (RingEx License) assigned to 2 desk phones

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jan 10, 2025

9. Consolidate Extensions and park locations on the pop-out version of the HUD.

   16 votes

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   New  ·  2 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Jan 10, 2025

10. HUD List Vertical Format vs Horizontal Format option

    43 votes

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    New  ·  7 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jan 10, 2025

11. Permanently minimize the AI Notes and Transcript box

    85 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Adam supported this idea  ·  Jan 10, 2025

12. Yealink Key Templates

    54 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Adam commented  ·  Sep 30, 2024  ·  Edit…  ·  Delete…

    1000% agree, please make templates available for Yealink phones!

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    Adam supported this idea  ·  Sep 30, 2024

13. Include the ability to sort contacts alphabetically in the RingCentral app HUD

    29 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 25, 2024

14. Allow the capability to change the label name of Yealink sidecars.

    3 votes

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    0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 25, 2024

15. RingCentral app not to overwrite presence set through admin portal

    16 votes

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    4 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jun 25, 2024

16. Admin Portal User Activation without Email Dependency

    15 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 5, 2024

17. Ability to assign dedicated fax number to multiple users

    86 votes

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    Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 5, 2024

18. Shared SMS were multiple users can receive and send SMS on specific number

    1,354 votes

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    315 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Adam supported this idea  ·  Apr 5, 2024

19. Non-Super Admin users can elevate themselves to a Super Admin.

    94 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 5, 2024

20. Central speed dial destinations

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Apr 5, 2024