Settings and activity

16 results found

1. Ability to change the Conference dial in number to Tollfree number/ local number

   12 votes

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   1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Leslie supported this idea  ·  Dec 2, 2025

2. Need ability to drill down a report in Business Analytics by Site and then Department

   12 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Oct 15, 2025

3. SMS Retention

   127 votes

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   Under Review  ·  38 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Sep 30, 2025

4. AI Transcription summary for meetings

   12 votes

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   3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Sep 15, 2025

5. sending Bulk SMS request

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Sep 13, 2025

6. Access call queue history from iOS/Desktop App

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Sep 3, 2025

7. Using a standalone RingCentral email domain

   1 vote

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   Leslie shared this idea  ·  Aug 17, 2025

8. Allow multiple users to respond to the main number texts

   154 votes

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   Planned  ·  21 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Aug 12, 2025

9. Have printable fax confirmation pages in app

   11 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Leslie supported this idea  ·  Jul 15, 2025

10. Across-the-board Access to the same text threads and call logs/voicemail messages

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Leslie supported this idea  ·  Jul 12, 2025

11. Interrupt Audio when call is on hold

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leslie supported this idea  ·  Jul 9, 2025

12. download live transcription on mobile app

    6 votes

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    Under Review  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Leslie supported this idea  ·  Jun 7, 2025

13. Incoming Call Information Display

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Leslie supported this idea  ·  Jun 1, 2025

14. Auto Dialer in using Ringcentral app

    37 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Leslie supported this idea  ·  Dec 3, 2024

15. dial by name directory

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leslie shared this idea  ·  Nov 5, 2024

16. Permanently minimize the AI Notes and Transcript box

    85 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

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    Leslie commented  ·  Oct 29, 2024  ·  Edit…  ·  Delete…

    Automatically remove AI Notes screen in dialer when making and receiving calls.

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    Leslie supported this idea  ·  Oct 29, 2024