Settings and activity

89 results found

1. Retrieve Call Recording

   28 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Adam supported this idea  ·  Aug 20, 2026

2. Option to Customize or Suppress Default Task Subject in RingCentral for Salesforce Integration

   14 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 18, 2026

3. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

   17 votes

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   New  ·  1 comment  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 14, 2026

4. remove invited contacts under company contact list

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 13, 2026

5. Call forwarding options

   3 votes

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   New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 13, 2026

6. Dedicated Fax From Number

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 13, 2026

7. Super Admin Role But Read Only

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 12, 2026

8. AIR - External Transfer using Transfer by Context

   11 votes

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   New  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 11, 2026

9. Over-riding a custom rule

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Adam supported this idea  ·  Aug 7, 2026

10. Display the name of extension being dialed when connecting calls to the user's Ring members

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Aug 6, 2026

11. Polycom e400 added to the list of certified phones

    3 votes

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    0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Aug 6, 2026

12. Ability to review Unrecorded Webinar as a Super Admin

    2 votes

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    New  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Aug 6, 2026

13. System wide custom fax cover sheet and API enhancement

    20 votes

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    Under Review  ·  2 comments  ·  Developer Platform, APIs, & Integrations » APIs  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Aug 4, 2026

14. Unified status in Presence sync between MS Teams Embedded App and RC App

    58 votes

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    11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 29, 2026

15. Enable Callback KPI in the Business Analytics

    10 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 27, 2026

16. Access to call transcript history for all users

    34 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 27, 2026

17. Block incoming calls from U.S. phone numbers to Canada

    21 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 24, 2026

18. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

    17 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 23, 2026

19. Retrieve call recording for the past 12 months

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 15, 2026

20. Call Logs with unique Call ID and Number for Call Queue sequence

    17 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Adam supported this idea  ·  Jul 15, 2026