Settings and activity

83 results found

1. Bypass Extension Greeting Internal call trnasfers

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Charisse Anne supported this idea  ·  Apr 11, 2025

2. "Ability to retain the initial call queue name when transferring to another call queue."

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Apr 10, 2025

3. Restore deleted text messages

   79 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Apr 1, 2025

4. a way to see calls ignored by agents

   4 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Mar 5, 2025

5. Show True Caller ID vs BLF String

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Jan 14, 2025

6. run user status report

   51 votes

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   Under Review  ·  10 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Nov 18, 2024

7. call park recording

   17 votes

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   1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Nov 8, 2024

8. call recording to be in one file for merged/transferred calls

   15 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 29, 2024

9. Call log for transferred calls

   12 votes

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   Future Consideration  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Charisse Anne supported this idea  ·  Oct 29, 2024

10. Super Admin full access to VM and SMS on the Admin Portal

    69 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 24, 2024

11. View/Access SMS of all other user extension using admin portal

    31 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 24, 2024

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,443 votes

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    341 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    Thank you!

    Charisse Anne supported this idea  ·  Oct 22, 2024

13. Multiple recipient for faxes and SMS

    255 votes

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    Under Review  ·  44 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Not at all You must login first! Important You must login first! Critical You must login first!

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    Charisse Anne supported this idea  ·  Oct 22, 2024

14. Implement Opt-in / Opt-out Controls for Enhanced Business SMS

    31 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 21, 2024

15. Multiple Device Log - In per User Extension using Ring Central App

    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 14, 2024

16. Push to Talk Groups

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Oct 3, 2024

17. Paging Feature for Non RC Users

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 18, 2024

18. Fax Outage Notification for Fax Account

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 11, 2024

19. Fax Cover Page

    11 votes

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    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Sep 5, 2024

20. Option to remove call queue number as an option on outbound call for users

    5 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Charisse Anne supported this idea  ·  Jun 28, 2024