Settings and activity

47 results found

1. adapt the ringcentral scheduler into the new Outlook Instead of it being a seperate addon app

   15 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminPratyusha Mudrakarta (Senior Product Manager, Productivity, RingCentral) responded

   Thank you for the feedback! We will consider this in one of our future releases and absolutely looking forward to supporting the new Outlook.

   Lj supported this idea  ·  Jun 10, 2026

2. Add Device for BYOC Numbers

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 10, 2026

3. Implement Concurrent Edit Prevention / Real-Time Syncing for Tasks in RingEX

   13 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Jun 5, 2026

4. Able to send/receive faxes as RTF or TXT

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Jun 3, 2026

5. ability to filter date and add text token when searching in notes

   10 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Apr 29, 2026

6. Enable SIP Trunking Support for Third-Party AI Platforms Like ElevenLabs

   18 votes

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   New  ·  2 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Apr 9, 2026

7. Search-by-Name Transfer to Call Queue VM

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Apr 9, 2026

8. Add "Language Detected" Metric for AI Receptionist in Analytics

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   New  ·  0 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Lj shared this idea  ·  Apr 9, 2026

9. Reports about agents being able to "Accept queue calls"

   8 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lj supported this idea  ·  Mar 24, 2026

10. customize the "Call Length Filter" in the Analytics Portal

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Mar 24, 2026

11. customer want if a extension blocked a number it will be block to the entire account

    2 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Lj commented  ·  Mar 13, 2026  ·  Edit…  ·  Delete…

    This would be best if only super admins can have the capability or a custom role that has the capability of blocking a number on the entire account

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12. Persistent Visibility: Display Active Caller Identity on HUD without Mouse Hover

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Mar 3, 2026

13. Customizable Park Location Timeouts and Routing Destinations

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Mar 3, 2026

14. Allow Multiple IdP Configuration for SSO (Simultaneous Microsoft & Google Auth)

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj shared this idea  ·  Feb 9, 2026

15. Enable AI transcription on Desk phone

    300 votes

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    Planned  ·  84 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Feb 4, 2026

16. Admin Portal User Activation without Email Dependency

    18 votes

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    2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 29, 2026

17. Template for Trusted Numbers

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 27, 2026

18. User List Incoming Call Set up Report

    12 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 27, 2026

19. Allow incoming calls to route the call directly depending on the user's contact list

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » IVR and call handling  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 27, 2026

20. Ability to configure the AI Receptionist (AIR) to provide exact responses based on FAQs.

    13 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Lj supported this idea  ·  Jan 15, 2026