Settings and activity

34 results found

1. Fax email notification format

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Jul 28, 2025

2. Fax email notification

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Jul 28, 2025

3. Misleading security email notification about the Contact mailing address changes to an extension

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Edit…  ·  Delete…  ·  Admin →
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   VIP Tech Solutions shared this idea  ·  Jul 28, 2025

4. Option to receive fax on online account and application when using ATA

   9 votes

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   2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Jun 12, 2025

5. Forward Fax # directly to email address

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Mar 10, 2025

6. Sync contacts from portal to deskphones

   55 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Feb 17, 2025

7. Desk phones to have Shared Contacts Feature

   8 votes

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   1 comment  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Feb 17, 2025

8. blocked outbound caller ID being tagged as spam

   15 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Jan 29, 2025

9. Allow admins to change user profile information (including pictures)

   130 votes

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   Under Review  ·  25 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   VIP Tech Solutions supported this idea  ·  Dec 3, 2024

10. Add an audio tone for calls being transferred

    132 votes

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    Planned  ·  27 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

11. Use the app in conjunction with a physical phone

    160 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This feature is currently in open beta and available for all!

    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

12. Account-Wide Holiday Settings and/or Holiday Templates

    240 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

13. Ability to assign Custom Fax Cover Page to all Users with Extensions (Company )

    298 votes

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    Planned  ·  96 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

14. Globally Change hold music for all users

    7 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

15. Removing custom hold music for internal users

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

16. Music On Hold Random Selection

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

17. Streaming Music / Message on Hold

    80 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Dec 3, 2024

18. set the number of times an IVR loops to less than 3

    18 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Nov 17, 2024

19. Central speed dial destinations

    23 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Nov 17, 2024

20. Customize Audio for Call Park

    22 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    VIP Tech Solutions supported this idea  ·  Nov 17, 2024