← RingCentral Ideas

Settings and activity

41 results found

  1. Increase the number of callers allowed in queue to 50 callers

    9 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  2. RC app search by department

    51 votes
    Planned  ·  6 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  3. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

    16 votes
    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Admin →
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    An error occurred while saving the comment
    RYAN commented  · 

    I hope this will be given top priority as it is needed when SMS conversation needs to be downloaded due to legal matters.

    RYAN supported this idea  · 

  4. DTMF Code for Call Forwarding

    9 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    RYAN shared this idea  · 

  5. analytics retention policy

    60 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  6. Increase Data Retention of Analytics

    33 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  7. Enable SMS for UK numbers

    104 votes
    Future Consideration  ·  34 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    RYAN commented  · 

    Hi, It would be best if we could enable SMS for EU numbers. This would help users utilize their EU numbers to communicate with clients through text messaging.

    I hope you can make it a top priority for your developers to add this feature to the RingCentral EU brand. It is essential for communicating with our customers and would help grow our business.

    RYAN supported this idea  · 

  8. Use other international number as caller ID

    7 votes
    1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 
    An error occurred while saving the comment
    RYAN commented  · 

    In relation to that, we would like to have the ability to use IVNs (international virtual numbers) as caller IDs especially on countries where GO numbers are not offered

  9. Ability to assign/share a User's direct number as a caller ID to other users

    4 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    RYAN shared this idea  · 

  10. Performance Call Reports

    1 vote
    0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    RYAN shared this idea  · 

  11. sms performance report

    59 votes
    Future Consideration  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  12. Reporting on SMS Usage

    7 votes
    Future Consideration  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  13. Analytics regarding Text Messaging/SMS

    29 votes
    4 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  14. Bulk Upload / Template in uploading or updating Company Emergency Response Locations (All Sites/ per sites)

    5 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  15. Analytics counting the incoming calls to direct number in IVR

    4 votes
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    RYAN supported this idea  · 

  16. Control the Volume of Active Calls

    1 vote
    0 comments  ·  Phone & Messaging » Other  ·  Admin →
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    RYAN shared this idea  · 

  17. Ask First Option on RC for Google

    2 votes
    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Admin →
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    RYAN shared this idea  · 

  18. Generate Report based on Caller ID Number

    12 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    RYAN shared this idea  · 

  19. Purchase UK Mobile Numbers

    6 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    RYAN shared this idea  · 

  20. Option to Restore Deleted users with their call history

    10 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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