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70 results found

  1. When you export the existing file, you cannot put the same data for mobile numbers and company numbers. It will give you an error unless it is a different number. Hope you can input the same number for them.

    1 vote

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    0 comments  ·  Contacts  ·  Admin →
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  2. RingCentral Should allow to connect contacts to multiple outlook account (emails)

    1 vote

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  3. External contacts shows in both accounts.

    1 vote

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  4. Ability to see user status in all web/desktop views would be a timesaver.

    18 votes

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    Under Review  ·  1 comment  ·  Contacts  ·  Admin →
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  5. Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that information twice

    9 votes

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    Under Review  ·  1 comment  ·  Contacts  ·  Admin →
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  6. It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their…

    59 votes

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    Planned  ·  6 comments  ·  Contacts  ·  Admin →
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  7. to be able to sync contacts from RingCentral to iPhone

    2 votes

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  8. Is there a way to add Vcard in Ring Central so we can send it via text? If there is, please send me how to do it. Thank you.

    1 vote

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  9. When a call comes into a team member from ring central, there should be a way to save that call under a master account so that all team members have it saved going further and the next time that call comes in, the team members will know who its for and to pick up. Another way is if one person on the team saves and then its pushed to other team members automatically.

    7 votes

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  10. i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.

    3 votes

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  11. This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.

    1 vote

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  12. When a contact is imported from Microsoft Office 365 to RingCentral it should show the contact's first and last name in the RingCentral Desktop App.

    9 votes

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  13. Sync Contact Directory between Polycom and Admin Portal

    4 votes

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  14. Will not show company name under contact just first and last name

    4 votes

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  15. Client is asking for more data in the contact details to able to search when using the global search or when using the search field in the contacts.Currently you can only use first name, last name and phone number to look for a contact – either it be personal or corporate contact.Add new fields for a contact as per the next slide and make these fields searchable in the search engine.I have suggested notes, Skills and Location as additional fields.Alternatively it would be sufficient to have the possibility to include custom field which can be used alread today as above…

    3 votes

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    Under Review  ·  1 comment  ·  Contacts  ·  Admin →
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  16. Please allow CSV contacts to be uploaded in full, customer is adding 5593 members but is only able to add 13 members once the upload reaches 5000. In addition, creating contact group only allows 200 at a time - cust requests if the contacts can be selected all at once.

    4 votes

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  17. We can search contacts by name or Extension but have multiple locations and it would be nice if we can search by office. For instance, I would like to see all the staff and their availability in Office A. It is a field that is filled out for each user profile so it should be searchable.

    4 votes

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  18. Uploading corporate contacts to the deskphone would be very beneficial, manually adding the corporate contacts from the phone is a very time consuming process. Even if we would be able to download the contact list and then upload them to the phone via a USB port would faster.

    3 votes

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  19. It would be a very welcome feature add to have contacts sync with desktop handsets. Currently, when people call, I only see the phone number on the handset display. I have to run a search in my outlook contacts to see if the caller is known.My only options to solve this are to periodically export my entire contact list to a csv, then do a batch upload to my device (a Yealink T46S). Contacts should sync through the ringcentral app. Seems like it shouldn't be that hard. Can you make this happen?

    2 votes

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  20. We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.

    1 vote

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