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  1. In the RingCentral app in Contacts, you can create teams and view members' statuses. For some reason in the RingCentral Teams Plugin, this option is not available. Would be great to be able to view those teams in the plugin as well.

    1 vote

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  2. When the customer is in the "Contacts" Menu and selects ALL, it shows every single account in their AD environment. The customer wants an option in the app to only show the users as part of the Company Contacts.

    6 votes

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    New  ·  1 comment  ·  Contacts  ·  Admin →
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  3. Please allow the upload of CSV template to go through even with duplicate contacts, and then simply show error notification after the upload to automatically delete the duplicates instead of rejecting during upload.

    7 votes

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    1 comment  ·  Contacts  ·  Admin →
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  4. Customer would like to have the option to filter out his contacts from the RingCentral app. Filter in terms of the contacts that came directly from his phonebook and also a filter to sort out the ones that he saved directly from the RingCentral application

    3 votes

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  5. Ability to include other information when adding external contacts.

    1 vote

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  6. trying to categorize contact, which I found that I can make a group. I created a test group and it's not showing up to be a contact to text

    5 votes

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  7. allow shared contacts to work on desk phones

    8 votes

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    1 comment  ·  Contacts  ·  Admin →
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  8. creating or editing tab names under contacts

    4 votes

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  9. we need the ringcentral saved contacts to reflect when the call is being forwarded to an external number, so we will know who is the person calling.

    2 votes

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  10. Hide the hidden Global Address List to connected to the RingCentral app

    4 votes

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  11. Filter calls contents, block inappropriate contents

    2 votes

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  12. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote

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  13. When you export the existing file, you cannot put the same data for mobile numbers and company numbers. It will give you an error unless it is a different number. Hope you can input the same number for them.

    5 votes

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    2 comments  ·  Contacts  ·  Admin →
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  14. I need to export my contact list. I am using the mobile app on my iPhone and there's no option to export or share my contacts

    2 votes

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  15. Company Caller ID will appear on the device of the callers once they called the company number.

    4 votes

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  16. In the contacts tab, have an option at the top for Favorites instead of combining with ALL. Also ability to create own group of contacts

    1 vote

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  17. to be able to export contacts list from the web UI of Polycom VVX series phones

    1 vote

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  18. Ability to change the rate center of a number.

    2 votes

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  19. Customer would like to have the option to assign an extension to their existing clients so they can dial the extension number to reach out to their clients instead of dialing the numbers

    2 votes

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  20. Currently, when receiving calls on a RingCentral number, the caller's name (if available) is displayed but not automatically saved to the user's contact list. This requires manual input and can be time-consuming, especially for frequent callers.

    Customization: Allow users to control whether the caller ID name is automatically saved to the Personal contact list or a specific custom contact list.
    Duplicate Prevention: Implement measures to prevent duplicate entries in the contact list if the caller ID name already exists.
    Privacy Settings: Provide users with the option to opt-out of this feature if they prefer to manually manage their contact list.

    2 votes

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