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Phone & Messaging

Phone & Messaging

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68 results found

  1. We'd love to have "Quick Contacts" or "Favorites" feature on RC:MVP desktop version.

    7 votes

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    Under Review  ·  2 comments  ·  Contacts  ·  Admin →
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  2. This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would allow the list of calls/texts to be populated with the callers' names instead of phone numbers. This was great. In the new RingCentral combined app, this isn't possible. Under Settings > Calendars and contacts you can connect the app to Microsoft and Google, but not your local Mac Contacts app. Thus I currently have to run both…

    12 votes

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  3. 4 votes

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    Under Review  ·  0 comments  ·  Contacts  ·  Admin →
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  4. RC Mobile app defaults to company contact list for default contacts so you have to swipe multiple times to access your personal contacts. This becomes cumbersome if you are using ringcentral mobile app for most of your calls to your personal contacts. Suggestion is to allow users the option to select which account list they want the app to default to: Company, Guest, Personal, Teams, or Other

    6 votes

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    Under Review  ·  0 comments  ·  Contacts  ·  Admin →
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  5. Sync contacts from portal to deskphones

    30 votes

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    Under Review  ·  3 comments  ·  Contacts  ·  Admin →
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  6. Export company contacts for user view. It would be easier if we can also download company contacts even in user view.

    12 votes

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    Under Review  ·  1 comment  ·  Contacts  ·  Admin →
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  7. It will be a great feature to allow the RingCentral app to copy contacts from multiple cells of an excel spreadsheet and have it pasted on the To: field or alternatively, to allow uploading of multiple contacts via csv file to make sending out SMS in bulk easier, instead of having to type the contact names or number one by one,

    12 votes

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    Under Review  ·  0 comments  ·  Contacts  ·  Admin →
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  8. This was just changed and it makes it difficult to select the contact you want to interact with. Please change this back to an arrow. This is a step in the wrong direction.

    4 votes

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    Under Review  ·  0 comments  ·  Contacts  ·  Admin →
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