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170 results found

  1. company: Fenbor Pty LtdRC UID 2651852015 (15 lines) AUCurrent Total MRR: AUD 485.18http://adp.glip.net/company-new.html?company_id=21040488449

    3 votes

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  2. Currently functionality is limited to either receiving faxes via email notification attachment OR have them print physically by using a custom rule workaround to apply unconditional forwarding. We would like to have our business critical faxes in both physical printed form and digital dissemination at the time they are received.

    13 votes

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  3. Many organizations that send outbound faxes email using @rcfax.com to send those faxes. If an email signature has a logo, they are being interpreted as attachments. The ask is for an automated way of preventing those from being consumed by RingCentral as attachments.

    1 vote

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  4. I would like to be able to print automatically from the RingCentral Unified App. This is possible in the RC Phone Desktop App, but not in the RC Unified App.

    12 votes

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    Future Consideration  ·  2 comments  ·  Fax  ·  Admin →
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  5. Apparently if you turn off accept messages in order to stop voicemails you also lose the ability to receive faxes.

    8 votes

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  6. ADD fax preview before sending the fax and cover page.

    20 votes

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    Planned  ·  2 comments  ·  Fax  ·  Admin →
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  7. the outbound fax number in transmission results should show the DID of the user NOT the main number to avoid confusion on the side of the sender

    12 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  8. The request is for domain-based outbound faxing. Currently, you have to enter each email address individually to allow for outbound faxing from a company.

    1 vote

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  9. When you send outbound faxes to someone, you can't specify a person, company, subject, or any of the outbound variables in the cover letter using the Ring Central Application.

    29 votes

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  10. We are using E-FAX for clinical records in our medication room. Our Med techs do not have email so they can't receive the fax confirmation page so a manager has to get the email and then save it for them.

    13 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  11. The request is to allow a department fax inbox within RingEX Application. Currently, users can see their own fax inbox, but it would be helpful to also have access to faxes that arrive to shared fax accounts within the RingEX Application. This would eliminate the need to use email to deliver the fax to multiple users, which could pose a security problem for PII. It would keep the document protected within the application and make it easily accessible for multiple users.

    5 votes

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    2 comments  ·  Fax  ·  Admin →
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  12. The pdf of the sent faxes have the information showing fax number time sent, etc. and are good proof of a timely fax. You can get it by downloading it from the app, but it would be nice if you had the option to just have the pdf images attached to the email notifications of a successful fax. Not only would it save steps, but you could easily send just the RingCentral email as proof of the successful fax to clients for their files, etc.

    7 votes

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    Under Review  ·  1 comment  ·  Fax  ·  Admin →
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  13. Hello, we would like to use our Custom Fax Cover page for the entire company, (users with extensions) We must provide a disclaimer on our fax cover page as we send faxes with sensitive data. Currently our only option is to assist each of our end users to use the RC App or RC Phone App walking them through adding the custom cover page, and using the application to send faxes. We'd prefer to use SMTP / email to send out faxes, but then it reverts to using the templates provided by RingCentral. Currently it is 'Contempo' but it does…

    253 votes

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    Planned  ·  87 comments  ·  Fax  ·  Admin →
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  14. It's time you allowed the text in the body of an email sent to [number]@rcfax.com to be included as part of the cover page message to the recipient.

    9 votes

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    Under Review  ·  8 comments  ·  Fax  ·  Admin →
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  15. Previously there was a scan feature in the Ring central app that allowed you to scan directly to the app instead of just adding an attachment from your PC. It was phased out with the new update. This feature was very convenient.

    9 votes

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    Under Review  ·  5 comments  ·  Fax  ·  Admin →
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  16. When a fax is transmitted, the system sends an email that shows the fax number, date, time and number of pages sent as a confirmation. It would be helpful if that information was in the app in a printable format. That way the fax sender could print the confirmation page from the app and send it to the recipient as proof the fax was sent and received without having to save all the emails.

    8 votes

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  17. I would love the ability to print my documents into the ring central app, from my Mac, just like I am able to do on my PC.

    6 votes

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  18. When sending a fax through the RC app there is only an option for the sender's fax number, cover page, note and attachment. There isn't an option for the recipient's To, Company and Phone. If you want to add this info you need to add it to the Notes section at the bottom of the cover page which doesn't look as professional.

    10 votes

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    Future Consideration  ·  1 comment  ·  Fax  ·  Admin →
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  19. It would be beneficial for most of the users in RingCentral.

    8 votes

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    Future Consideration  ·  2 comments  ·  Fax  ·  Admin →
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  20. We have Google Contacts synchronized on the app with all information. When we send fax using the same app, it does not auto-populate the recipient information (like first and last name, company and business phone etc..) in the cover page.

    5 votes

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    Future Consideration  ·  1 comment  ·  Fax  ·  Admin →
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