Skip to content

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

368 results found

  1. 2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  2. When someone is leaving a voicemail to the call queue they wanted that the voicemail should be receive by other extension device as well not a notification with attachment and not using the shared voicemail since the users will also getting the Voicemail of the primary extension and they should be notify when the voicemail is coming from the Call queue on each devices user extension profile.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  3. Feature Request : Have option to adjust Off Hook Timeout for Cisco ATA devices

    Details : currently no option to adjust the timer when the phone connected to the ATA device is off hook causing it to timeout after 20 sec we need to have the option to adjust and customize the timer to allow longer or shorter time when idle

    Current behavior : off hook times out after a few seconds it being idle

    Brand : BT Business

    4 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  4. when physical phone is set to DND it should reflect that the ext is not available on live reports

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  5. Currently when you apply a key template this overwrites any custom presence keys we have applied for the users. We would like to apply a key template without overriding existing presence keys.

    7 votes
    3 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  6. Can we please standardise all login details for the physical Yealink handsets. We need to regularliy login to the yealink portal to make changes to handsets and need everything standardised please

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  7. ringdown feature for yealink

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  8. Plantronics 8040 and 8240 should be supported

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  9. customers who opted to use and/or change to Poly Trio 8300 for its WIFI functionality hits a roadblock as they expect the WIFI functionality to work before or during provisioning. The phone must be connected hard wired first and does not instantly connects to WIFI.

    Does not work if their setup does not ethernet set up

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  10. The customer has an emergency alert system that triggers using an extension, such as 5304, which activates the alert on device 8180. After transitioning from Mitel to RingCentral, the manual SIP provisioning information requires the "username" field to be entered into the 8180's extension field. The emergency alert system depends on this extension to trigger correctly. Currently, this setup is not functioning as needed because the "username" field from RingCentral's manual SIP settings is tied to the phone number, not the extension number. The customer requests a feature that allows the "username" field to be used as the extension number.

    6 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  11. Support Assisted Provisioning for Yealink T44W. In order to use the phone seamlessly with RingCentral, the phone should also be included in the certified supported models for assisted provisioning.

    4 votes
    2 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  12. Would be better if we have an option to turn off the Beep sound whenever there was a voicemail left to minimize the noise in the workplace.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  13. By default please turn off the missed call notification pop. Each Call Queue shows this for each member in the group.

    5 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?
  14. Customer would like to have a feature wherein RingCentral will support he Elevator or any Door system via SIP Deskphones.

    13 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  15. Customer wants to have the ability to set the desk phone to ring on specific calls only. The rest of the calls should only show notification on the desk phone screen

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  16. The client wanted to have away to purchase the devices directly on RingCentral website.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  17. I have a Poly CCX700 purchased/leased through you guys. Myphone says 'Visible as "Spencer Smith" to other devices. How can I change this so I can keep my headset connected but my personal name is not broadcast to everyone within Bluetooth range

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  18. Support for Wider Range of Headset Brands

    Enterprise Headsets are becoming more and more available and affordable. Different company's are now opting in acquiring affordable yet competitive headsets.

    Please have Sennheiser Bluetooth Headset supported in the near future.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  19. The customer wanted to have an option to add a custom configuration on third-party phones. They wanted to have the ability to configure third-party phones using the admin portal page.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  20. Please update the Mitel 6930 and 6940 firmware so they don't reboot when an HUD is updated from the app. When updating speed dials on the Mitel portal they would always update the speed dial buttons without ever rebooting the phones. With Ring Central even moving the order of the HUD on the app causes the phones to reboot.

    At a minimum there should be a button on the App to push out the updated HUD with a warning that it will reboot the phone.

    Many users computers are connect through the phones so rebooting the phones cause the computer…

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
  • Don't see your idea?