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368 results found

  1. Customer visited Polycom website and he has seen latest version of Polycom VVX 601 which is 6.4.4. As advised by SUP, to submit FR as it is still unsupported.

    1 vote
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  2. If you are selling Yealink phone you should already have the templates available in the system.

    48 votes
    Under Review  ·  7 comments  ·  Hardware  ·  Admin →
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  3. Wants to have accessible user manual for every phone purchased from RingCentral

    1 vote
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  4. Can Ring Central enable the feature "Display Extn Number" in order to display extn numbers on the Keys of Physical Phones as opposed to names please.

    Upon checking with support we have this feature with Polycom phones but Yealink phone is not included

    1 vote
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  5. We are in our implementation and when we get phones (Poly VVX specifically) the MWI indicators are disabled by default. Our implementation engineer can enable them, but we cannot through the Admin portal. It would be great if we could just enable them. Otherwise every time we get a new phone in the future it will be a ticket to support to enable.

    1 vote
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  6. Please add the ability for users to see when a phone has been placed on Do Not Disturb. Currently, if a Mitel phone is placed on Do Not Disturb their presence still shows green/available. If a phone is o Do Not Disturb the phone should show a red status to other users. This seems like a simple fix.

    20 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  7. It will be helpful if we can have one RingEx licence and one number to use with 3 different desk phones and have it ring simultaneously so that we don't need to purchase more Licenses

    2 votes
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  8. Due to having no presence feature, Yealink cordless handsets can park calls and retrieve the call parked but cannot pickup initially parked calls. This should be an option for cordless handsets as it is covered on the subscription.

    5 votes
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  9. Customer would like to have a way to transfer calls via name and not by extension numbers

    1 vote
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  10. 2 votes
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  11. Have the ability to support cisco phones that were provisioned from Cisco Unified Call Manager (CUCM) (3rd party phones that are not 3PCC and 3PW) to be able to be used in RingCentral.

    1 vote
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  12. MITEL PHONES should also have the capability to switch Internet provider when primary is down

    1 vote
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  13. Capability to answer call from mobile app (Iphone) using Bluetooth LEVN headset automatically.

    1 vote
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  14. heather is using polycomm deskphone and heather wants if there is an incoming call the caller will know that she is on another call

    1 vote
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  15. BT Cisco, Polycom, Yealink and other BT Desk phones should have an option to lock the basic settings such as Brightness, Ringtones, Network Type for all BT Desk phones.

    1 vote
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  16. If we RingCentral can provide a warranty copy for those purchased phone.

    1 vote
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  17. Whenever they sign in and sign out. The phone desk reboots. With Mitel, the hot desk phones does not reboot everytime they sign in and out

    3 votes
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  18. To have the option to merge an incoming call with an existing call.

    3 votes
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  19. It would be helpful to add a comments/notes field to the device order process to enter any information related to the order. IE: if for a specific project, group of new users or conference room/s that you do not have detail for yet or internal PO information, etc.... Anything that would help identify the order when you have multiple orders in progress for different for tasks.Could apply to additional number/POC requests.

    9 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
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  20. Display modification | Minimize call information once call is answered | Cisco Deskphones

    Details : When a call is answered, the call information pop up displays on the screen and its taking up almost the whole screen. The extension numbers/name assigned to each line key cant be seen anymore and is blocked by the pop up.

    Significance of the feature : To be able to see the users assigned to each line key to not memorize the user name/extesion number/extension DDI

    Current behavior : When a call is answered, the call information pop up displays on the screen and its…

    2 votes
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