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335 results found

  1. A request has been made for RingCentral to have its own supported and compatible Pool side phones to match user's company set-up.

    1 vote

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  2. Branding customization should be easily available. We can easily add wallpaper manually, but when the phone re-syncs, the RC wallpaper returns.

    21 votes

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  3. Like the other device types and models, such as Yealink and Polycom, Cisco 8861 should not have a long reconfiguration period when signing out and signing in with a different user.

    Check this CISCO article where it could be a custom config that RingCentral can implement to remove the reconfiguration in between shared lines login: https://community.cisco.com/t5/collaboration-applications/all-phones-restarted-while-login-with-extension-mobility/td-p/4459948

    1 vote

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  4. With the current version of 6.4.4 on the desk phones, the new Voyager headsets don't have the ability to answer, hangup, or adjust volume using the BT700 in the phone. Updating the phones to 6.4.6 is reported to solve the issue. See the release notes from HP. There are also other fixes in this release.https://h30434.www3.hp.com/t5/Desk-and-IP-Conference-Phones/Software-UC-Software-6-4-6-was-released/td-p/8910203

    2 votes

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  5. Provisioned phone Local 10-way or more conference calling. Yealink T48S to have Local conference calling. Looking if this feature can be available to deskphones thats only support 3 way calling and provisioned with RingCentral.

    2 votes

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  6. We aim to direct incoming calls to designated RingCentral call queues according to the Salesforce Account Owner.

    2 votes

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  7. We need to have an auto-answer feature available for Hard phones especially for Cisco ATA-191.

    1 vote

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  8. Polycom VVX 250 and 450: DND Status Should Show Red on the Presence Keys.This should make the user aware that the extension they have on their presence keys are on DND so they no longer have to press or select them and be forwarded to the voicemail which saves time and effort.

    4 votes

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  9. To have the option to merge an incoming call with an existing call.

    1 vote

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  10. It would be beneficial for customers with Polycom phones with limited lines to allow local directories be setup and supported by RingCentral to enable storage of local contacts.

    5 votes

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  11. Adding Poly E320 headset in the list of recommended headsets to maximize the headset capability same like the ones on the recommended lit

    1 vote

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  12. The proposed feature seeks to introduce a default option for changing the color tone on the Mitel 6940W IP Phone, ensuring users can adjust display settings without incurring additional charges for custom configurations. Currently, users lack the ability to customize color tones without engaging in billable custom configurations, limiting their flexibility and usability of the device.

    1 vote

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  13. please have a article for wireless headset for polycom vvx 450 as the article shows wireless not compatible only selected few headset
    https://support.ringcentral.com/article-v2/ringcentral-desk-phones-list-recommended-headsets.html?brand=RC_US&product=RingCentral_MVP&language=en_US

    1 vote

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  14. It would be very helpful to have a physical button on the desk phone that can forward the call to another desk phone/extension without needing to answer it initially. This can help our customer not having to enable the custom rule on their online account and just be able to transfer the call as quickly as possible.

    4 votes

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  15. To be able to enter a specific code to the phone before it can initiate an outbound call 1. Pick up handset, 2. Handset will request a code3. Dial special (secret code) 4. Caller will be authorized to make an outbound call

    2 votes

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  16. Most small businesses, marketing agencies are using highlevel crm platform

    1 vote

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  17. Extend the Cisco Support for phones affected due to certificate update for end-of-life phonesSPA-921​SPA-922​SPA-941​SPA-942​SPA-962​SPA301​SPA303​

    4 votes

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  18. SIP Settings for analog device used for doors and security aside from manuall provisionin strin

    1 vote

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  19. There are integration systems like Multicast Streams that require software version/MPP version to be updated to 12.0 or above. However, the phone reverts back to the default firmware and does not accept the manual firmware update. Allow phones to have default firmware version 12.0 or above.

    5 votes

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  20. Please find away to allow custom wallpapers to be applied to the 6900 series Mitel branded phones.

    2 votes

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