Skip to content
← RingCentral Ideas

Phone & Messaging

Phone & Messaging

Categories

JUMP TO ANOTHER FORUM

(thinking…)

I suggest you ...

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

368 results found

  1. Feature Request : BT would include Poly Edge E series ip phones

    Feature Request : BT would include Poly Edge E series ip phones

    Details : to have BT include the poly edge E series as supported phones since the current 411 only BT doesn't have it as a supported phone while other partner brands already have them included.

    Current behavior : unable to connect to the server to complete assisted provisioning

    Brand : BT Business

    1 vote
    New  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  2. Ability to show the number of voicemail in the screen of Yealink W76P handset

    Ability to show the number of voicemail in the screen of Yealink W76P handset

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  3. Sync contacts from system and apply this to all Yealink devices on account.

    When you import contacts from portal site, it should automatically sync with all Yealink devices

    17 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  4. Poly Trio 8800 to support firmware version 7.2.8.0031 or higher

    We are trying to upgrade the firmware version of Poly Trio 8800 to 7.2.8.0031, but it keeps on reverting to 7.2.4 since the phones are assisted provisioned.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  5. Ubiquiti PBX setup

    we bought a Ubiquiti PBX, which is basically a freeSWITCH and we need to setup a PBX with RC using the switch

    2 votes
    New  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  6. Pair More Than 4 Handsets to Yealink Device

    One of our users will need to be setup with a Yealink set with 5 devices. Currently, there is only an option for Yealink with 4 handsets.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  7. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

    Dear RingCentral Support Team,I hope this message finds you well. I am writing to bring to your attention a feature request that I believe would greatly benefit our organization and potentially many other RingCentral users.Currently, we are using Grandstream deskphones within our organization, and we have noticed that they are not fully supported by RingCentral, likely due to the fact that RingCentral does not sell this specific brand and model. However, we believe that providing support for Grandstream deskphones via Assisted Provisioning would be a valuable addition to RingCentral's compatibility.Assisted Provisioning for Grandstream deskphones would enable users to seamlessly integrate…

    12 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  8. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    The ability to show originating Caller ID not just internally but also to external numbers.

    Behavior: Caller dials the main number, user gets the call from a desk phone (Yealink), user transfers to an external number via Blind Transfer.

    57 votes
    Under Review  ·  12 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  9. feature to schedule auto-restart for the phone

    Have a feature to schedule auto-restart for deskphones

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  10. Enable LTE based deskphone on RC platfrom

    Allow use of eSIM or SIM based deskphone device like Yealink T67 & T64 on RC platform. This allows for easy deployment for SMB customers. Customers do not have to worry about getting a internet connection for the device, instead use the 4G data.

    https://www.yealink.com/en/product-detail/lte-sip-phone

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  11. Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    Feature Request: Enhanced Device Presence and Call Monitoring for Mitel 6930 IP Phone

    Current Behavior: Mitel's device presence features allow users to see the availability of colleagues (busy, idle, etc.). However, there's limited functionality for monitoring incoming calls on another user's phone.

    Desired Behavior: Enhance device presence and call monitoring capabilities for the Mitel 6930 IP Phone to include:

    Caller ID with Name Display: When a call rings on a monitored extension, the Mitel 6930 displays the caller's name alongside the number on the monitoring phone.

    Optional Alert Options: Allow configuration of visual (e.g., blinking light) or audible alerts on…

    3 votes
    Under Review  ·  1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  12. Call queue button on phone set.

    Need a call queue log in/log out button on physical phone.

    6 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  13. 911 call box provisioning

    We are trying to provision a 911 call box device, but it doesn't go online after entering the sip credentials we generated from the admin portal.

    We need a feature on the RingCentral system that supports this setup.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  14. Polycom VVX 450 Firmware Update to 6.4.6

    Currently this model can only update to 6.4.4. I think 6.4.6 version will add some compatibility with the BT700 headset on these phones.

    7 votes
    1 comment  ·  Hardware  ·  Admin →
    How important is this to you?

  15. deskphone outbound caller id

    Main number shows up on desk phone instead of extension number.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  16. Indicator on Phones for Shared Voicemail and for Direct Calls Voicemail

    Distinguish voicemail received on deskphone for users that have shared voicemails (co-recipient) of other extensions.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  17. Add Soft Key for Paging Devices and Overhead paging

    It is very helpful to have a soft key for supported desk phones intended for paging devices and overhead paging for convenience.

    13 votes
    Under Review  ·  2 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  18. Bulk upload for hotdesking

    Bulk upload devices for hotdesking. Hoping to have an option to bulk upload devices for hotdesking instead of working on each phone one at a time.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  19. Cisco support for shared lines

    Currently, no Cisco devices can be used with shared lines. Please add support for Cisco with shared lines.

    2 votes
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?

  20. No Log-out key for Poly E450 and E350.

    Our Poly E450 and E350 are both used as a Common/Hot deskphones. When a User login there is no "log-out" key. I was advised by the representative to use the Admin Portal or *91 since some of the deskphone model do not have log-out button.

    Please add a log-out button on the phone models above.

    1 vote
    New  ·  0 comments  ·  Hardware  ·  Admin →
    How important is this to you?
1 2 4 6 … 18 19
  • Don't see your idea?