Customer would like the ability to see when a number has been ported in/out and by who. The Audit trail would be a great place as they could see dates, number, and owner.

Looking for a way to make it possible to schedule daily, weekly etc. audit trail reports to be emailed from the rc admin portal. Using certain filters for extensions, departments, etc.

Looking for a way to limit the scope of the Audit Trail access to only specific departments/teams/extensions without full access to all sites and the company.

We are looking for a way to audit who makes changes to excluded parties in the dial-by-name directory.

Increase the maximum record for the field 180 days. Would like to show all activity for 180 days.

Would like to be able to schedule weekly or monthly reports that contain audit trail events for the past week/month.

We will like to know if you guys can add the call monitoring permissions to audit trial, we just had a situation where someone add one of director extension to the can be monitored permissions option with everyone in the company and we check the audit trial and there nothing there about the changes on the extension. SO we will like see if this can be done and soonthanks

This would be useful for admins to see timestamps of these upload in the audit trail. To have the ability to individually see all of the changes that have been made within that upload. This would allow for better tracking of information and of any changes that were made.

Currently audit train shows times that the status was updated, there should be a way to include a filed to summarize time in a particular status to track user availability

Would be nice to see the IP address of people trying to log in to the portal in the Audit Trail. This would help admins to work out if logins are genuine users or not.

Would be nice to be able to have the option of archiving the Audit Trail the same was as the call logs are.

I would like to be able to post a memo on the audit log after I make a change. This would be useful to notate why changes were made for others looking back in the future

Unable to see change within the audit log and/ or comments section after uploading changes to template.

If an admin disables an account we don't know who? Especially in very large accounts?

We would like to see who is making changes on account wide settings within Meetings currently it simply shows who visited the settings

When a site change is made (example, a user is re-assigned to a new site) that change does not show up in the audit trail in service web. Need to add the ability to see all site-related changes in the audit trail.

It would be helpful in larger organizations to see when a user becomes disabled and who disabled the account. We use audit trails for QA and offboarding verification for the many audits our company is subject to.

We need to be able to see what call recordings are being played, by whom, and the date and time they were played. This is so we can tell if anyone is browsing through call recordings in an inappropriate manner. It would be useful to have these details logged to the Audit Trail.

In the RingCentral app the team messages, We have the main team message that everyone gets added to automatically. Anyone can delete anyone else's message in the company. There is no way to audit who deleted the message, and also no way to revoke admin access from regular employees.

Wants to be able to see the SSO login attempts on audit trails so that we can check is the user used SSO or RC login credentials.