158 results found
-
Custom Template for Adding Shared External Contact
Custom Template for Adding Shared External Contact - ability to add Fax Number column in the template
5 votes -
creating or editing tab names under contacts
creating or editing tab names under contacts
4 votes -
contacts not showing up when call is forwarded to external number
we need the ringcentral saved contacts to reflect when the call is being forwarded to an external number, so we will know who is the person calling.
2 votes -
Hide the hidden Global Address List to the RingCentral app
Hide the hidden Global Address List to connected to the RingCentral app
4 votes -
Filter Calls Content
Filter calls contents, block inappropriate contents
2 votes -
App contact sync to Personal phone contacts
Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.
1 vote -
Caller ID/ Contact
Company Caller ID will appear on the device of the callers once they called the company number.
4 votes -
favorites on top tab
In the contacts tab, have an option at the top for Favorites instead of combining with ALL. Also ability to create own group of contacts
1 vote -
Export contact list from Polycom VVX series phone
to be able to export contacts list from the web UI of Polycom VVX series phones
1 vote -
Ability to change the rate center of a number.
Ability to change the rate center of a number.
2 votes -
Assign extension to existing clients
Customer would like to have the option to assign an extension to their existing clients so they can dial the extension number to reach out to their clients instead of dialing the numbers
2 votes -
Automatic Caller ID Name Saving Problem:
Currently, when receiving calls on a RingCentral number, the caller's name (if available) is displayed but not automatically saved to the user's contact list. This requires manual input and can be time-consuming, especially for frequent callers.
Customization: Allow users to control whether the caller ID name is automatically saved to the Personal contact list or a specific custom contact list.
Duplicate Prevention: Implement measures to prevent duplicate entries in the contact list if the caller ID name already exists.
Privacy Settings: Provide users with the option to opt-out of this feature if they prefer to manually manage their contact list.…
2 votes -
Ability for the employee to put the customer's information on a pop up window while on a call for future refernce
Customer would like to have an option when the call comes in a separate window will open that allows them to enter customer details such as First name, Last Name and Date of Birth
3 votes -
Quick Editing Contacts From Texting Inbox
Sometimes we need to Edit or View a contact when we are texting them or receiving a text from, You can't do this quickly in the Desktop app. You have go to Contacts, Look for the Contact then Utilize the Pencil etc.
Same process for viewing the Contact information while texting them. You can't see their information quickly.
I think the Contact Management of the Desktop App needs a lot of improvements.
1 vote -
Creating contact group on admin portal but not reflecting in RingCentral App
Created a group under personal contacts but does not reflect in the Ring Central App
1 vote -
Transfering personal contacts to company contacts using admin portal
Have an option to transfer a contact from one category to another ( Example from personal to company)
1 vote -
Contact app preference for outgoing calls
My company uses RC on personal phones. Have a setting for each contact to preselect if RC or personal line should be used to make outgoing calls
1 vote -
Be able to modify permissions when creating Custom Role
When creating a custom role there are some options that are greyed out and are assigned to ALL roles.
It is necessary to be able to EDIT all categories to create a perfect ROLE.
For example, I want to create a role with NO access to company's contacts, today that is not possible since that option is greyed out.
PLEASE, allow SUPER ADMIN to edit all categories and choose what to display to users and what not.
Should be as simple as enabling the option to edit all categories.
6 votes -
Quick Contact Edit
Sometimes we need to do an Edit on a contact after an incoming call, but we can't just click on the call log and do a quick edit, we have to go to the contacts list, search for the contact and then edit.
Adding an Edit option on the call log when the contact is already added to the list of contacts will minimize data entry.
2 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018740-automatically-share-new-contacts-with-team
Whenever the customer added a contact to her ringcentral application, she wants the contact to be automatically added to her assistant's contact in ringcentral app.
3 votes
- Don't see your idea?