201 results found
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Ability to Retrieve Archived Team by All Super Admin
Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.
2 votes -
Auto Translate
Could we implement a way to auto-translate sentences to a preferred language? As a global company, and having global customers, I think this would be a great benefit to set a language as your default (example: English) and it detect when a different language is used, so that it can be translated simply in the messaging field.
4 votes -
option to enter the employee ID on the message only before leaving a voicemail
customer wish to have the option for the clients to enter an employee id on the message only before leaving a voicemail
1 vote -
Upvoting System for Questions in Team Chats
The purpose of this feature is to enhance visibility and prioritization of unanswered questions in team chat environments through an upvoting mechanism.
In our current team chat setup, questions asked by team members often get lost in the flurry of ongoing conversations. This can lead to repeated questions and missed opportunities for team collaboration and support. To address this, I propose the integration of an upvoting system for questions posted in the chat.
Users can post questions in a designated question format or by using a specific command (e.g., /question). This action flags the message as a question in the…
6 votes -
Task complete for all team members
I would like to be able to create a task on a team group and assign it to all members of the team but have it be available to be marked as complete for all team members when one person checks it
1 vote -
provide an option to send call queue voicemail notifications to GLIP.
Please provide an option to send call queue voicemail notifications to GLIP.
RIng Central and Glip ahave been integrated into 1 application for several year at this point, this seems like it would be trivial to implement
1 vote -
Transcription of Messages from RC App to notify on personal email feature
Call in for Transcription of Messages from RC App to notify on personal email feature
1 vote -
Quiet Message Delivery
It would be great to send internal chat messages on a quiet delivery option. The ability to message colleagues who are on calls but not disturb them. IE--if someone is on RED (on a call), I could send them a chat and it would deliver discretely/quietly as to not disturb their call, regardless of their notification settings
2 votes -
Migrate Data From One Extension To Another.
Some customers wants to create a new extension and migrate their data, and it would be very helpful to have an option to migrate all data from one extension to another.
8 votes -
Post via Emai / Ring Central Channel not receiving external emails from external apps
Allow RingCentral Channel to receive email from an external email or third party application
3 votes -
Stop Super Admins to enable the check box "Message Tab Shown in Main Navigation"
Additional details for the feature that you are requesting:
1. What is your use case for this feature request?We are a government agency in the state of florida. This means we need to provide public records for almost anything based on existing rules and guidance. For chatting, the City has MS Teams as a chat standard, so this would be the platform of choice for many reasons.
What problem are you trying to solve or what problems does the current functionality cause?
Ring central has no search capabilities for public records in any consolidated way.
How do you want…2 votes -
To include images to chat email notification
An alternative for MMS distribution, the inclusion of chat images sent is a viable option.
2 votes -
Filter Read messages by @mention
Add ability to filter by "Read @mention". Many a times i have to quickly refer or reply to a recent @mention message, but it is difficult to quickly find such messages. Instead I have to recall which team that message was sent to and search for that team and the message. It would be great if i can filter the messages by "Read @mention" just like filtering them by "Unread @mention".
1 vote -
Marked as safe
Marked as safe text message using this app
1 vote -
Paging Only Group for Mobile Devices
The customer would like to have an option to send one way broadcasting through mobile devices.
2 votes -
Different bullet points icon according to indentation in messaging
Bullet points icon can be formatted based on their indentation like filled circle then empty circles, hyphen etc while formatting a message
Currently, only filled circles appear2 votes -
Mute timer set by group admin for full group or specific users
If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.
2 votes -
RingCentral App
Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.
Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.
2 votes -
Have a tone when a new message is received
When I'm not staring at the Ring Central app, I've learned that I miss several messages due to no audio alert. Would it be possible to have quick short ding when a new message is received?
3 votes -
Adding voice & video messaging feature to RingEx plans.
Voice and video messaging is already available for RingCx plans but not RingEx plans. This is a basic messaging feature that should be included in all plans. All messaging platforms in the market have it.
1 vote
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