117 results found
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Delete bulk messages/Conversation in Unified App
There needs to be a way for admins to delete bulk messages.
111 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is on our 2025 Roadmap!
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138 votesFuture Consideration ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
September 2023 UpdateThank you for your responses and feedback everyone! Product has completed their research into this possibility and have confirmed that at this time, the feature is not on any upcoming roadmaps. With this update, the status for the idea has been changed to Future Consideration. Hello everyone, Thank you for your interest in this idea. As our product managers are researching this feature, they'd like to know if you want this to be for Direct Messages and Teams, or just Direct Messages? Please leave your feedback and use case via comment. Thanks all!
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Automatically sort teams within folders so teams with recent messages at the top.
Currently when a team is in a user defined folder the position is set and to reorganise teams a user must drag-and-drop. Would like to ability to activate 'automatic sorting' where a team with an unread message is always placed at the top of the list.'Auto-Sort' should be able to be enabled on a folder-by-folder basis.This behaviour was available in Ring Central Classic but was removed (for unknown reasons) from the new Ring Central app.
15 votes -
Add a 'copy' option within Glip (chat) when hovering over a hyperlinked (Callto:) number.
It's difficult (but not impossible, with practice) to either highlight or right-mouse click a number to copy for use in another program.See attachment for example of a possible solution:
28 votes -
RingCentral Desktop App - Multiple Chat Windows
We are looking to be able to have multiple chat windows open at the same time in the right hand pane of the RingCentral desktop app. If this is something that is not possible, are you able to introduce a message pop out feature?
15 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
As of Q1 2024, you are now able to pop out messages!
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Create threads from messages
When there are a large number of members in a team it would be nice to be able to create a thread from a single message. This pulls that particular conversation out of the main flow of messages so the conversation doesn't get lost and can be continued by only the applicable parties.
125 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Early access for qualifying accounts is available! Reach out to your account manager to learn more and get early access to message replies. Thanks!
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Increase the amount of folders available
We are only allowed 30 folders. We need to be able to get more
8 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Limit was changed in Q2 2024! Thank you for voting.
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Ability to send a Scheduled Glip message
To offer a feature that allows end users to schedule a Glip message to another user. Globally enabling people to send a scheduled Glip message while alleviating message sender concerns about a message notification interrupting the recipient outside of their business hours. (Glip message notifications do not follow user hours).
12 votes -
Allow code wrapper without closing tag
In Classic RC, you could use [code] and everything after it would be monospaced. In New RC, it only works when you have the closing [/code] tag. This would be fine, except that for orgs where users are split between Classic and New users, the former don't put the closing tag on because it looks fine to them.Also, it's more convenient for users to forgo the closing tag; let us keep doing that, please.
7 votes -
Ability to save custom message for Reply with Message feature
Only Predefined messages are appearing and 60 seconds is not an enough time to create a custom one. Hopefully, they will have an option to save or edit Predefined messages for it.
6 votes -
Jupiter - Add "seen" (read receipt) of sent messages within RCApp
(previously mentioned, row 79, Michael Landry) Ability to replicate feature within MS Teams and WebEx Teams. Sender of message is given a visual to see if their message has been "seen" by the recipients.
25 votes -
Support batch requests in the Team Messaging REST API
Currently chat posts have to be fetched for each conversation. This takes a lot of time, and becomes even slower when behind a request queue to avoid rate-limiting issues.Please add support for batch requests for GetPosts, as well as any other endpoints that make sense to do so.
5 votes -
share voice recording in glip from phone or web
should have a record message button, pressing it would record a message and allow you to send a recording in a chat, participants would then be able to listen to recording and share it
1 vote -
Save Chat as a File
Save a chat from RC App as a file to the user's desktop.
3 votes -
Feature request: Ability to duplicate the default "all employee group"
The ability to duplicate the default "all employee group" on GLIP would be nice for internal company-wide notifications that are of a different subject matter. Currently, we use the "all employee group" for IT issues only. If I want to create a separate group to notify everyone of events, for example, each user I want to contact must be input individually. This easily becomes an issue if your org has 100+ users and is hiring new people all the time (they'd need to be added on an ongoing basis, which is hard to maintain!).
3 votes -
Reply with video message - pop a window to record a short message to send in a conversation
It would be really cool to have a sort of asynchronous meeting where we users could respond to each other in a Glip conversation with short video messages. These could be called fragments or the alike.Maybe a little button 'reply with video' that would pop a window to record your message and then you can hit 'done' to review and send or review and re-record or cancel.
1 vote -
Message Notification Settings - Pop up but don't include the message
Get notifications pop up, dont include the content of the message that is being received
0 votes
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