829 results found
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Hotdesk phone and number not to receive calls when no one is logged in
No one is logged in to the hotdesk phone, however, when someone calls the number assigned to that phone, it is still ringing and capable of receiving inbound calls. The hotdesk phone should have the capability not to receive inbound calls when no one is logged in to it
1 vote -
Transferring a call from a Poly phone when a call comes in over the queue
If a user answers a call on their poly desk phone and hits transfer, but another call comes in through the call queue before the user can type in the extension for the initial transfer. They are unable to continue the transfer unless someone else in the queue pool answers the call or the caller hangs up.
1 vote -
Conference call
If the customer dials the main company number and selects the option, calls will be routed to a dedicated line to enter the code to join the conference call.
1 vote -
Number of callers in queue should be changed so we can programmable as defaults of 5-10 -15 sometimes is not realistic
Number of callers in queue should be changed so we can program any number in there as defaults of 5-10 -15 etc sometimes is not realistic
1 vote -
Voicemail Default - voicemeil prompt to be slower once providing number
Feature Request Description:
customer wants that voicemail prompt to be slower when providing the number who left VMExpected Behavior: voicemail prompt to be slower when providing the number who left VM
Current Behavior: prompt too quick that they cannot take note of the number1 vote -
Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's
Akila wants Ringcentral Sri Lanka numbers to be used as Outbound Caller ID's. Currently it shows as a restriction in Sri Lanka.
1 vote -
1 vote
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Launch an external app or website for incoming calls
Include this feature within the MS Teams Embedded App similar to what is available via the desktop app
1 vote -
Key beep
How to disable the key beep when dialing the caller's number on embedded app 2.0 Teams
1 vote -
1 vote
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Option for multiple extension to pickup the call at the same time
Customer wants to have an option for multiple extension to pickup the call at the same time
1 vote -
Other extensions caller CNAM on presence
Have Extension line on physical phone display the Caller ID of who they are talking to. This would allow greater collaboration so other users could see who everyone else is talking to.
1 vote -
Ability to do outbound calling on Free account
Hi we would to have the ability to do outbound calling on Free account
1 vote -
Ability to force users to use the web based version only. Don't give them the option to download the desktop or mobile app
Make it possible to force specific users to only use the web browser version and never give them the option to download or use the mobile or desktop app.
1 vote -
Make the search function better
In the attached screenshots, I'm searching for a contact by entering the last 4 digits of their phone number but I get no results.
1 vote -
Save the RC window size, placement, and config on close to use on open.
It takes me a few minutes at startup to get the RC window size, shape, location, and display mode set up. Suggest those be saved at close, and then used to display the window on open just like it was a close.
1 vote -
Phone Line Check
A kind of feature that would allow us to make sure our phone lines are working correctly? At the moment we're doing it manually, calling each line and making sure the call comes in, but is there any automatic process we could implement?
1 vote -
Page ring on Mitel deskphones
I would like to see the "Answer page ring" feature on Mitel desk phones. Currently, paging doesn't work with Mitel desk phones when using Ring Central. Having this feature for user's would help greatly.
1 vote -
Ability to ignore a specific call only for a specific user
Ability to ignore a specific call only for a specific user
1 vote -
Option to include IVR Menus within the Company Directory
I've seen multiple requests from our Channel Partners and now have an actual Customer request to be able to include IVR Menus within the Company Directory (just like we can with Call Queues, Paging Only extensions, Message-Only extensions, Announcement-Only extensions, etc...). Receptionists and/ur Users would love the ability to leverage the HUD to be able to transfer a call directly to a pre-configured IVR.
28 votes
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