3261 results found
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Include name and phone number of the sender for email notifications of SMS
Hi, one of our customers is requesting to include both the name and phone number of the sender in email notifications for SMS
6 votes -
Custom Ringtones/Notifications for RingCentral Desktop
Many of the included ringtones are not attention grabbing or dont really sound like a phone. The ringcentral phone app for desktop (phone icon) has this feature, I think it should also be added to the RingCentral app (R icon) which is supposed to be more feature rich.
9 votes -
Add # called to voice mail message in RC App
We often have the need in our system for end users to send their missed calls to voice mail of others on our system. For example a Director wants to send missed calls that go to voice mail to the Admin Assistant in their office. The Admin Assistant then receives voice mail in the RingCentral App for both their own calls and the Director's calls. The issue is that the App doesn't identify if the voice mail is then for the Admin Assistant or the Director, no identifier is left. It would be helpful to add the full number called…
4 votes -
Ability to toggle private chat feature among team members/users on and off.
Private chat among team members creates unnecessary conversations not pertaining to work-related content. A reduction in this can help increase productivity and help support a team environment.
1 vote -
Option to give call log access to only users thata re part of certain call queue
Option to give call log access to only users thata re part of certain call queue
1 vote -
Hide company contacts feature
It would be nice to have the option to hide contacts list from certain users. Not all users need to have direct access to a company's CEO for example.
4 votes -
Ability to disable pop up rating after a call
Ability to disable pop up rating after a call. Not all customers wanted to have this feature and should have an option to disable.
4 votes -
RingCentral App: Reset Settings to Default Option
The RingCentral App is very rich in settings.It would be great to have a "Reset settings to default" option to help in scenarios where users have changed many settings to the extent they cannot remember what changes were made and why the app is no longer working as it should.
5 votes -
Provide a setting option so that all users in the call queue can view / hear voicemails.
If out main receptionist is out, the remainder of the team is unable to view voicemails. This is a hindrance to our business.
1 vote -
RC App Connected Contacts to include All Contacts folders
Now that we are trying to move fully to only the RC App on all devices including Mobile, Web, and desktops, all our Contacts are in a Microsoft account - so we use the "Connect to Microsoft" setting in the RC app, BUT it is only connecting to contacts in our Microsoft Contacts Default folder, not any of our other Contacts folders.We manage several Contacts folders to enable finding/browsing them easier on all our devices (mobile/tablet/computers) and also for sharing only specific contacts with other users. The RC App is not allowing us to connect to these other non-default folders…
13 votes -
Prevent incoming calls when on a video call or meeting
I have it set to put me in Do Not Disturb automatically, but without fail when I'm on a video call and recording it, the phone rings from some spam call. Please make it so that when on a video call/meeting phone calls can be sent direct to voicemail
15 votes -
Being able to disconnect other person or line on a Merge/conference call
I would like to suggest to the developer to carry over the feature from the old app for the host of the call to be able to disconnect other people on the other line when we are on a conference or merged call especially when we are 3 people on the line and we are done talking to one person and wanted to disconnect that line. That this feature should be carried over into the new Big R App. This is one of the main features that I and my assistant and colleagues are using. This feature is not on…
8 votes -
change ring music ring central for Google extension
Ring central for Google is very practice. But here are only one choice for the ring music and it's awfull! Will it be possible to choice more music for this extention?Thank you
2 votes -
The same audio/microphone connection source for app and deskphone
The customer wants to answer the call in the RingCentral application, but wanted to use the headset connected in the physical phone. Option to use one audio input for the RingCentral application and deskphone.
1 vote -
Play Announcement enabled on Stand alone app and web
Customer wants to have the option for play announcement available for desktop application and web as this is an important feature on their end.
4 votes -
Globally Enable/Disable Headset Controls in RC App
It would be great if there is an admin setting to globally enable/disable Headset controls ; this way, admins don't have to tell their each of their users on how to disable the setting
4 votes -
Create shortcut key for Compact vs Full View in Jupiter
This is not a customer request rather feedback on the app. We introduced the ability "New Phone experience" to reduce width of your phone window but requires you to manually move your windows size. Would be very helpful if there's a compact vs full view shortcut key.
1 vote -
Custom Themes for Jupiter
It would be great if we could customize our client to our liking, similar to how code editors allow you to use community uploaded themes in the marketplace. This would allow users to add their favorite styles to our app and promote them in the App Gallery. The current Jupiter themes are limited and lack color creativity. Allowing us to create our own themes would be amazing! To achieve this goal, we would need to create a framework that allows users to update the colors on the fly.
1 vote -
Report of mobil app user log in
get a report on who is logging into Ring Central app
1 vote -
Accessing bill in the Application
customer should have access on the bill in the app without going to admin portal
1 vote
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