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2814 results found

  1. I want my notification to be forwarded to my android watch

    5 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  2. ...scription) for everyone but creator.. To have the ability, to define only by creator, if the task definition is able or not, to be modified by the non-creator.In case if the flag=false/disabled the edit function is disabled for non-creator users.

    1 vote

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  3. Many times its handy to send a quick snapshot of what is on your monitor with a fellow worker. A snipping tool plugin within message would make this easier than using the print screen button or the windows snipping tool.

    1 vote

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  4. I would like the ability to create a task and then either copy or reassign to a different team/conversation.

    7 votes

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    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  5. Toggling 'Tips' on and off from the Resource Center within the application would benefit more advanced computer users that don't require (or want) a tutorial through the application's usage/features.

    18 votes

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  6. Add text signature that can be attached for every text

    2 votes

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  7. on the desktop app on incoming phone calls you text back responses like “will call you back in 10mins” but on the mobile app that is not avaialble I have to just let the phone call go to voicemail

    1 vote

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  8. We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single company number to choose the one they want. We can set the default one for them with a template, but some users regularly need to make calls from multiple company numbers. A search feature would also be nice in the RingCentral app on desktop app and RingCentral Mobile apps when selecting a "Call from:"…

    46 votes

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    Under Review  ·  4 comments  ·  Application  ·  Admin →
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  9. I was told by support that call duration that are less then 60 seconds are not recorded. This minimum should be removed as all calls should be recorded when call recording feature is turned on. There can definitely be calls that have duration that are less then 60 seconds but still important for them to be recorded.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. It will really help us all in our company and SAVE US A LOT OF TIME.

    1 vote

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    Planned  ·  0 comments  ·  Application  ·  Admin →
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  11. Should be able to right-click the RC App tray icon, in Windows, and select your presence status along with being able to accept queue calls. Instead users are required to fully open the RC App and change the status by selecting their profile avatar and choosing a status. This functionality is available with Microsoft Teams and other UCaaS solutions. Currently users have 2 options when right-clicking the tray icon (Bring to front and Quit).

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. Recovery of deleted workspace notes

    2 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  13. On my iPhone, I am able to essentially add myself and all of my info as a contact and can text that to others. Please add this virtual business card feature to the RingCentral app so we can text folks all of our information. Thank you.

    17 votes

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    Under Review  ·  7 comments  ·  Application  ·  Admin →
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  14. Use Tasks for assignments and not clutter up the Messages/Conversations which can be used for immediate info sharing while the tasks can be on a separate page. Notifications of Task Due can be in Messages but not the whole box. This should be an option to hide from the Messages but still have in the Task/ Calendar so that we have a choice.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. Please have a feature where a user can forward the contact information to another user using RingCentral app

    1 vote

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  16. Currently, when you hit the phone button on the app, it brings up 3 tabs. Dialpad, recents, voicemail. Allow the ability to decide which way you would like it to be seen. for example, allow recents to be the default instead of dialpad. It allows for quick access to recent calls. it is less clicks then hitting quick contacts, then hit the person, then hit call or message.

    1 vote

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  17. As a RingCentral customer, we've noticed some differences in incoming call behavior when using Android v iOS phonesFor example on Android, incoming calls to the mobile number are prioritised over calls made on the app.My understanding is that for iOS, RingCentral have utilised the CallingKit. It would be great to see Android include better call integration.

    10 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  18. In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location.Often times in larger organizations, someone may be trying to reach someone in a particular department or location for a need, but may not know a name in that department or location.

    48 votes

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    Planned  ·  6 comments  ·  Application  ·  Admin →
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  19. Hi there, I think it would be very useful to have a notes section under the call details. That way I can add notes to the call to remind myself what the call was about and who the call was from.

    If this could get implemented in the future that would be great.

    Thank you.

    4 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  20. Add the ability to copy images from ringcentral app to other apps like word processors.This would save time when compiling a document with images shared from ringcentral. Right now you need to download images and then add them to other apps which is tedious.

    4 votes

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