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2814 results found

  1. Change the color of the "green" available light/icon to a brighter shade. The lack of contrast makes it hard to see rather or not the user is available on most devised. A much brighter shade or different color all together would make it easier to see

    3 votes

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  2. There is no way to shrink the window and show more of the name under tasks. When shrunk, most data lost, when enlarged, lots of blank space. I'd like more control over the window size/shape on my desktop.

    1 vote

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  3. I think there should be a way to remove your custom profile picture to the default image. The only way to do that now is to delete and re-create your extension. This is for RingCentral Meetings & RingCentral App.

    98 votes

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  4. I would like to have the ability to add a profile photo for my contacts in the Windows app and in the Android app.

    3 votes

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  5. Participant sort list seems random, should be able to sort by alpha, surname, who's unmuted/talking, etc. Seems to be a huge missing feature. Additionally, the fact that the participant list seems to randomly change order is problematic when trying to use the list.

    4 votes

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  6. I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: the Team/Room Description that used to show up in the right hand pane (and contained helpful info and links for the room) is no longer there. Seems you can get to it by way of the three dots in the upper left but that is far less useful than having it right there upon arriving at the room.It would be incredibly helpful to have that back for immediate orientation for folks joining a room.

    10 votes

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  7. I'm an attorney. Text threads/strings have become a source of evidence in many litigation cases. I regularly ask my clients to provide me with an entire thread. Some will send me multiple screen shots. But, some send me the entire thread printed out chronologically; not a screen shot. I thought RingCentral, being a cutting edge company, would have that capability. You don't. I think you should add that capability.

    16 votes

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  8. Please create the ability to schedule alarm tones for schools to switch classes, as well as evacuation tones for drills or true emergencies.

    1 vote

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  9. It is more efficient to block and delete a phone number with one click, instead of one click to block, then one click to delete.

    3 votes

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  10. 2 ideas but related - On the Windows and web app it would be great for the ability to thread the messages (with my posts always appearing on the right). And also to pop a single thread out of a message stream to make it easier to follow. Even pop entire message stream so when have multiple running can easily monitor

    3 votes

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  11. We have an edge case where a Shared Line Group is ideal and a few users that would like to be able to accept calls that are forwarded to a Shared Line Group on their soft phones. This currently only works for desktop phones.

    6 votes

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  12. We use many platforms/apps for many different functions. These platforms have changed throughout the years but there will always be a need for the following. Communications platform, Tasks and project platform, Client database... among others. If Ring Central could further develop their Workspace area it would allow us to consolidate two or three platforms into RC. SPECIFICS ::From an outsider perspective it feels that "Tasks" were an after thought to the system... which is completely understandable. However, if RC could move further into the development of this area as well as team communication (chat boards) they would be the only…

    1 vote

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  13. Status dots next to the Users names are too small and Users that are color blind are having a hard time, is there a way to make Users status appear under their name. See attachment. Thanks

    10 votes

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  14. The status feature (Available, On a Call, In a Meeting, DND, etc.) is a great feature but currently only shows in the messaging section and when you open a contacts profile in the RingCentral desktop app.This makes it essentially useless for us as our main use of the RingCentral app is for making/receiving voice calls.I am requesting that the status be made visible in the following locations in the RingCentral app:Main searchBrowsing contacts list (without opening profile)Searching contacts in DialerSearching contacts when transferring or conferencing a callMost importantly, we need to be able to see this status when transferring calls…

    14 votes

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  15. we have an IVR which feeds off to a user (Dial-By Ext Ext. 406) this user is set NOT to ring and has a long custom voicemail asking clients to use DTMF tones to locate an advisor or return to the main menu.it appears a lot of the missed calls which I am not part of any group to received incoming calls.

    2 votes

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  16. we have backup number who can answer phone calls if all members are busy in the queue, and that backup number uses the platform where call stays on hold and no ability to press 1, it connect directly without pressing 1. its problem at this moment. Please add option never play announcement on call queue.

    32 votes

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  17. Option for the RingCentral App to not ring for MS Teams calls. Hope there would be an option for the RingCentral App to not ring for MS Teams calls aside from signing out to the App.

    5 votes

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  18. Why does RingCentral.exe invoke powershell. You do know that this is considered malicious activity by next generation endpoint protection.

    2 votes

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  19. please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.

    1 vote

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  20. It would help us if we could allow the user to click a button from the interface they make/receive calls on to open our application directly from their RingCentral device.

    3 votes

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