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  1. Integrate with larger enterprises that are moving us into new spaces, like SpaceX, and create a customizable version for those new spaces (i.e., Ring is innovating and smoothing the web and work spaces with VOIP and messengers, Tesla is innovating the roadspace, and SpaceX is, well, innovating into space). This would look like, for example, an integration with the Tesla hand-free driving and operating software, it would include, and perhaps this is a separate idea, but also having an in-built python functionality so that RingCentral apps could be customized to the customer by the customer (i.e., colleges, for mapping solutions…

    3 votes

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  2. I continually forget that I added a custom status like "available on cell only" or even Out of Office. I can't see my status unless I go up to check it.It would be great if that share status messaging was just there like the dot color is.

    2 votes

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  3. To have an option from the call forwarding of each users to toggle on/off the desktop app so they can have an option to get incoming calls either from RC Phone app only or from desktop app only.

    1 vote

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  4. Please add Adobe Workfront to the Application integrations on the desktop application

    1 vote

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  5. It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.

    1 vote

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  6. Sometimes we need to create a conversation between two or more people. Often, you can just cut and paste the email and click enter. The contact will then be added to the list of email(s) you wish to connect with (to intiate a discussion). This is the same for a direct message or group or team.The issue:Often a cut and paste will include mailto:abc@company.com.RC App will hate the "mailto:" prefix and consider it a bad email. Is it possible to simply trim/ignore the prefix automatically upon validation?

    1 vote

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  7. Account type: RingCentral MVP PremiumA brief description of the business : naA high level description of the product or feature being requested: For there to be a 'Set Messages to Read' button/option that the customer can click on, for TextA typical use case scenario explaining how your business would use the feature: Customer would see the number of notifications on the app to show 200+ messages. customer could just click on text, set messages to read. Benefit of such feature: ease of use, business needNumber of Users and/or Digital Lines: 19 users / 8 lines

    1 vote

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  8. The designated contacts under the group (admin portal) is not synchronizing on the RC App, the contacts on the group should synchronized on the RC App

    3 votes

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  9. We currently have a large pool of our users using the RC Phone app, the main reason for this is the fact that it is small and can sit in the corner of their Screen and doesn't require much desktop real estate. As we have been trying to migrate our users over to the RC app, this has been a huge roadblock. If there was a way to Pop-out or the dialer into a new window that can be moved outside of the RC app window this would allow for the same functionality as was available with the Phone App.…

    10 votes

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    Implemented  ·  1 comment  ·  Application  ·  Admin →
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  10. I have several auto-receptionists numbers that are not searching in the RingCentral app. My only workaround is to create contacts for each user.

    1 vote

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  11. ...ferent members of the firm. Becuse currently the export shows nothing - it only shows what the individuals enaged in and doesn't tell us who is saying what. it's useless for future employment related issues.

    5 votes

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  12. I need a shortcut key for Adding a new contact. I have 60 students to enter, and the shortcut key would be very helpful.

    1 vote

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  13. So the folder would be called "Minor Toolbox" then the sub folders would be like "addiction" and in that subfolder would be documents like worksheets that a caseworker could download and use with the youth they work with

    5 votes

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  14. In the call history tab can the calls display what number they called? I am on a queue for the I.T. helpdesk, if someone calls the helpdesk number and I miss it, it shows in my call history (All calls & missed calls) tabs as a missed call but nowhere does it show if they called me direct or if they called our queue. If they called me direct I feel I should return the call, if they called the queue then I can assume someone else answered the call.I know I can do this in the android app by…

    2 votes

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  15. Bring back to team calendar that shows GLIP tasks on a calendar view. It is in the RingCentral Class app.

    32 votes

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    Implemented  ·  9 comments  ·  Application  ·  Admin →
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  16. In the RC Classic app, conversations in Teams and Direct Messages group together. The new App does not do this, each message is a separate line and it's actually really frustrating/ugly. Can you please allow the option or set it so that messaging groups together? This would make a bunch of my Engineers very happy.

    49 votes

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    Planned  ·  4 comments  ·  Application  ·  Admin →
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  17. I have users that report that when they are already in a meeting or call, the RC app will still pop up a reminder that they need to join the meeting - which they are already in. RC should already know they are in a meeting.

    1 vote

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  18. -Supported so far are only list of pure email mail addresses separated with ';'.-For simple creation it should be possible to create lists in a format
    supported by
    email-systems like Outlook (including display names + spaces + <email>) , too.
    This is e.g.:
    Mike Galle <michael.galle@company1.com>; Thiem, Frank <frank.thiem@atos.net>;
    Anders,
    Marcel <marcel.anders@atos.net>
    (Please ensure using Outlook's text only representation)&quot;

    1 vote

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  19. It would be really helpful if a notification popped up when an interoffice message is sent. (For example, in Microsoft Teams). When we receive a phone call the dial box pops up so we know to answer the phone. Right now, if someone sends a message, the only way we're notified is every 15 min or an hour via email unless you have the desktop app open.

    2 votes

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  20. Currently you are able to create an Audio only bridge by going to the web to get your Audio only bridge details: https://support.ringcentral.com/article/Conference-calling-from-your-online-account.html As we encourage our staff to mostly use the UC RingCentral app, it would be ideal for them to also be able to setup a Audio Call Bridge from the UC app as well instead of having to open their Online account to get their Audio bridge details each time. Audio only is useful for less technical users who do not want to click on the link to use either the RingCentral Video app or web versions.

    8 votes

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