2789 results found
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Flip Phone Support for App
We have an employee that is visually impaired that works standing up and can not access a desk phone. He had been using an older smartphone, that just forwards the number over wifi, but since you retired that version of the app, we can not find a smartphone that will work for him. Having an option for the application to be used on a flip device would certainly be more inclusive than having no options at this time. Thank you for looking into this.
2 votes -
Add Tasks, Events, Files and Notes icons to New Ring Central Left Navigation, Remove the Inbox icon dropdown
Remove the inbox icon from left navigation and add: Tasks, Events, Files, & Notes icons along left navigation. The current inbox creates double the work to get to the Tasks List.
4 votes -
Allow us to change the default target of where files are downloaded in Chat.
So we can organize how our files are downloaded rather than them just defaulting to the downloads folder.
14 votes -
Disable Recording Function for Specific Users
There are certain members in our company that should never have their calls recorded. Since a lot of people work from home, they should be able to have privileged conservations without the line being recorded.
20 votes -
Improve the list of past meetings presented when Join Meeting is selected
When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal meeting, and the fifth was a meeting I was invited to once to interview a job candidate - but these rows never leave my list. Other meetings that I join regularly, in other users' personal meeting rooms for example, do not show up no matter how often I meet with them, so I…
1 vote -
Easy Way to Add All Users to a Team or Teams Based On Attributes
Any new hire has to be added manually to team channels. It would be great to be able to make "default" team channels" for all staff upon account creation so that when they join, those channels are there already. Or for example, since we have multiple offices, adding default team channels based on an attribute like state or office location would be awesome
5 votes -
Have the ability to pin Max Q and desktop app to be always on top
This feature would be useful when you have many windows open. This would keep the application in the most prominent position.
3 votes -
a way to restrict what devices the phone app can be installed or used on?
a way to restrict what devices the phone app can be installed or used to
2 votes -
Need the ability to paste text without style.
In most apps (on Mac), you can paste without style (or matching style) by using shift-command-v, but this doesn't work in the RC desktop app. This is even more important due to the fact that there's no remove formatting option on the text styling toolbar.So I'm constantly having to paste my text in another app, and then copying the plain text to paste back into the RC app.
2 votes -
Two-factor authentication in Glip application
As any 2FA mechanism it can harden the information shared within our Glip accounts and teams and it can prevent someone who guesses or brute forces our username/password to access this information. It can also a great marketing feature as a part of your product's expansion to Europe, while been one step closer to compliance with regulations like the GDPR. An other reason of applying this feature is that other major communication software/SaaS/PaaS already include it in their infrastructure's free plans (i.e. Slack).
9 votes -
Allow RingCentral App to Receive Intercom Calls
Useful for easier communication with remote users
4 votes -
Ability to turn off "What's New" Promotions
My company has been using RingCentral for many years. Every time I use the app, I get interrupted in the process of performing a task by a "click here to..." notification. Not only am I fully aware of the features of RC, it is becoming burdensome to try to even make a phone call. In-app-window notifications such as this should be able to be turned off in settings.
2 votes -
Unlimited Number of Rings
user is wanting their system to keep the caller on the call until they answer it rather than it going to voicemail.
3 votes -
Editing RC meeting as a delegate (on unified app)
we would like our users to be able to edit meetings as delegates using the RC unified app. Looks like you are not able to do that with new RC unified app
2 votes -
Threaded Messages and the ability to "pop" message stream/thread into separate window
2 ideas but related - On the Windows and web app it would be great for the ability to thread the messages (with my posts always appearing on the right). And also to pop a single thread out of a message stream to make it easier to follow. Even pop entire message stream so when have multiple running can easily monitor
2 votes -
Not available Keystroke command
In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial
1 vote -
Add ability to transfer from a softphone to a deskphone
There is a green bar in the softphone app that lets you transfer from a deskphone however the reverse function does not exist.
4 votes -
RingCentral App compatibility with 32 bit OS
I do not want to upgrade my computer to gain access to RC Desktop Application. I am using using 32 bit OS and RingCental App requires 64 bit.
5 votes -
Ability to assign caller id names to call queue numbers
With a company consisting of different divisions, we need customers of those different divisions to recognize that specific division is calling them. Right now only the main company phone number can have a caller ID name, and the multi-site setup removes the ability for one person to access the separate division phone numbers to call out on.A solution would be to allow for individual caller ID names for the call queue numbers as well as the company main.
9 votes -
Able to see what RC Application that user are using (Mobile or PC app).
If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
13 votes
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