3197 results found
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Add list of clients to ring central app so there name appears when they call.
This would be useful as it will allow our sales team to immediatly recognise the people calling them. Effectively in a similar way to how you can add users on the service web but instead allow a csv of client names and numbers to be added to the ring central app to allow easy updating of client names within the app.
4 votes -
Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary para...
...meters are being met on the associated router. Open ports, QOS, Etc.. Pre installation actions.
1 vote -
Removing App Gallery on ATT Office at Hand App
Customer is requesting on remving the App gallery or Apps with puzzle icon on the ATT Office at Hand Desktop APP.They on't want the users to access it and don't want it to show on the application
1 vote -
RingCentral Classic Had a Much Better Interface
Whether for Tasks or Teams, RingCentral Classic was the backbone of our company communication, but the new app is terrible.In RC Classic, far fewer clicks were required to get from one place to another (there are now two left columns in the new RingCentral app), tasks made better use of screen real estate (further explained below), and tasks could be more easily sorted, categorized, and viewed. Team conversations were more digestible when scrolling.Regarding the small task window that appears when creating, editing, or replaying to tasks: The window in which you can type is smaller than ever making it nearly…
9 votesWe're excited to invite you to be a part of our beta program for the new desktop phone experience beta program. If you haven’t already reviewed the new experience, please take a look at a summary of it here. Please email ideas@ringcentral.com if you want to join the program! What you can expect from the beta program:Early access to new features: Be the first to try new features & updates.A chance to shape the product: Your feedback is incredibly important to us. You'll have a direct impact on the final product and the experience of all our users.Plan for your rollout: Get a head start on rollout planning & user communications. How to turn on the new desktop app experience: In the bottom right corner of the app, click settings. Click general at the top of the next menu. You will see a toggle to opt into the productivity tools… -
Sync presence status with RCV status
Sometimes a meeting goes long, and even though everyone is still in a RingCentral Video meeting, they will turn green signifying to the rest of the company they are done. It would be awesome if the meeting owner or someone could extend the meeting from within RingCentral, or if RingCentral checked if participants are still in a RingCentral Video call before switching back to "Available".
5 votes -
text report
Would like to get a daily report that includes how many texts were sent out by each user like we get for the phone report.
4 votes -
Away Messages for Texting
We should be able to set an away message on our texts so that if we are on vacation or in a meeting clients know that we're not available, just like we can for a phone or email
23 votes -
Use ringcentral login credentials to login to ideas.ringcentral.com
It seems odd to me that I need to create yet another login for basic usage of RingCentral.
9 votes -
Connectors for Avaya Cloud Office to use with the Microsoft Power Suite
This would allow for more automatic integration between Microsoft Apps and Avaya. These would be for things like posting in chats/teams or creating Tasks, Events, and Meetings depending on data received from another source (a new email, data from a list, A button being pressed in a Power App etc.). This would allow more integration and build more reasons to use Ring Central Apps when already setup in the Microsoft Space
1 vote -
Compact Theme
The current theme wastes a lot of screen space on things that aren't import to me. It means a lot of my screen space is taken up by worthless headers and very little of my screen can be used for reading messages. This is particularly problematic for people who have small screens or need larger fonts. It makes glip hard to use because you have to scroll a lot to find anything you want.In particular, on my left nav, I am only able to get see 8 "people" because more than 50% of the screen is taken by the top…
12 votes -
Automatic divert to voicemail when already on another call
The 'Busy' or 'Do not disturb' options only really work when you have a scheduled call. Often, if I receive an unexpected call, I do not use these options. If another call then comes in while I am on the first call, it rings loudly in my ears (I use earbuds through my laptop) and can cause a loss of concentration as I manually divert the second call. Surely RingCentral should be able to determine you are already on a call and divert it to voicemail automatically.
37 votes -
www.captira.com Pay by phone with a text message link
Bail bond agents bail software. Clients are sent a text message with a link to make a payment with their Credit Card. And agree to payment similar to a Credit Card Authorization form, Client recives a link to make a payment for their Bail Bond. Software is Captira
2 votes -
Option to disable iPhone Contacts on the RingCentral app mobile
Customer wants to have the option to disable merge iPhone Contacts on their RC app mobile when sending SMS on a number that is not added on their contacts.Customer is seeing "enable iPhone contacts" if they try to send SMS to a number that is not save as their contacts.
3 votes -
Domain Control
Please add a "domain control" option. It would be really nice to block people from creating "personal" RingCentral accounts using a corporately controlled domain email address.
67 votes -
Screen Share in the New RC App - extremely slow and cumbersome
When me or one another OR multiple team members are having a voice call - To add/switch to Screen Share is very very very cumbersome and frustrating.It sends a message to the other users to join a meeting while I am already logged onto the meeting automatically (which is good), others have no clue or have to dig through their messages to find the message. Whereas to add screen share to existing call or users OR adding a user to the existing lot of users should be very seamless.We come from microsoft teams and miss this feature so much!!!!Developers and…
3 votes -
Add the team folder feature back
Add the folder feature back for easy organizing amongst teams
53 votes -
In group text messaging be able to delete or add employee/recipient after group is created on text messaging vs having to re-enter all t...
...he recipients again. This would eliminate having to reenter all the same recipients again. This would be a time savor and more efficient process in texting out to the same group adding or deleting recipients.
17 votes -
Call waiting for direct calls
Hi. Our customer is suggesting that we should have an option to disable/enable the call waiting in our RingCentral application. This is specific for direct calls. So if a user is already engaged on the call, we can disable the call waiting to prevent another call to be connected to the user who is already engaged, and the call should be connected to the Voicemail. We can imagine that call waiting may be kinda annoying to some users as their app will be ringing while already on a call.
39 votes -
Mark Whole Folder of Teams as Read Simultaneously
When a user create a folder to house multiple teams I would like to see functionality added to mark unread chat messages across multiple/all teams under that folder as read simultaneously. This would be useful to customer users who are members of many teams, have organized those teams in folders, but would like to clear the indicator number of unread messages in that folder quickly. Ideally this function would be added to folder's options which are currently only Edit Folder and Delete Folder.
1 vote -
Editable ring order number in ring order group
To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more than 2 devices to ring to, it creates a little frustration with dragging and dropping these individual numbers.
1 vote
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