3033 results found
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Requesting RingCentral App to not default to meeting info when using Microsoft outlook
If you want to use Microsoft outlook (not outlook 365), the scheduler keeps defaulting to "meeting info" . This happens in particular, when you do not have Outlook 365 or Google calendar conduit/mangaged calendar intergated. This causes for a bad user experience having to always change the defualt setting.
2 votes -
Make PERSONAL as opposed to COMPANY the default in the CONTACTS page
I don't have any Company contacts, but I do have Personal contacts. I would like to have the page open with Personal as the default so I don't have to remember to do that each time I need a contact.
2 votes -
Forward voicemail messages only to a 3rd party phone number.
Would like to add the feature to forward only the voicemail messages to a 3rd party number, not calls included to forward.
3 votes -
Contact Ordering, Grouping from Classic to Unified App
It would be helpful to have the classic feature of being able to have group conversations as their own category (like favorites, teams and direct messages) and to be able to change the order of those categories: I really would like to see direct messages on the bottom of the list and not teams since it is the longest.
4 votes -
Pull calendar out of video and make it it's own icon
Pull calendar out of video conferencing and make it a separate icon similar to how Microsoft Teams does it.
1 vote -
Disable viewing of company contacts in a specific extension
We would like to be able to not have the company contacts be viewable to all extensions.
8 votes -
Non-Ring Central Numbers Added on Presence
To personalize each employee's experience, if numbers could be added to Presence/preset numbers on their desktop phones, it would streamline the process of dialing the same numbers every day - even if the admin hasn't added them as a company contact.
1 vote -
Allow the operator extention to be call queue
I need all of my business lines to ring as the operator because I am not always available but I also need to be able to text from my main company number. The message needs to play when a customer calls my company so removing the option to press 0 for the operator is not an option for me.
6 votes -
RC app Events feature enhancement
- Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
1 vote -
Reminder Email for Unread SMS/Voicemail /Fax
It would be great if we get reminder email for any unread SMS/Voicemail/FAX for more than 2-3 days old ?
2 votes -
Option for organization to limit status options
Executive wants to hide 'Invisible' status as a choice, limiting to either available or do not disturb.
7 votes -
Ability to change Visibility settings for Folders
Now that Glip offers personal folders, I want to be able to set, on a per folder basis, whether I see all channels or only unreads or only unread @ mentions. For instance, in my favorites, I want to see all the Glip teams all the time, but maybe under my "junk glips", I only want to see "unreads"
3 votes -
Breakout Room Features for Chromebooks and iPads
We would like to have the breakout rooms features updates to the chromebooks and iPads 9.0 and HIGHER. We have ios 14 at this time and we need the teachers to have the features on the other devices.
3 votes -
Distinguish direct call vs queue call, and internal # from external #
When call pops-up in Ring Central app, it is often difficult to determine if the call is coming from someone internal to organization or external #, and whether it is a direct dial to your extension or if it is shared call queue
4 votes -
Allow saved settings profile.
I notice that between logging off or using more than one style Ringcentral app; that the setting sill revert to a default. Toggle for headset controls turns off after logging back in as an example.
4 votes -
Update profile picture without having RC messaging
we have messaging disabled (because we use MS Teams) and cannot update profile pictures. The request is to have the ability to update the profile picture number without using messaging to do so.
1 vote -
Hide folders in Show Unread state
The toggle for showing only unread messages is great, but when you also have folders for organizing teams, it gets very weird. If you toggle to Show Unread, the folders still show. You only want to find the unread messages, but you might feel like you need to click on the folders. If you do, there's nothing in there (granted, you could look for the unread count number that isn't there). But now that you've clicked on the folders, they'll be alternatively closed and open when you toggle back into Show All mode. Do you see how that causes a…
1 vote -
Kanban for tasks
Kanban (To-Do, Doing, Done or more) view option for tasks, making it easier to follow and manage. Quite like Trello but all in one app. That would be awsome!
7 votes -
Ability to customize contacts list view
The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by company name with company representative's first and last name also displaying as well as phone number. For those of us whose clients are other businesses (e.g., I have a bookkeeping service that caters to small businesses), this is a better way to view the contact list. My workaround for this limitation is that I place the business name…
2 votes -
Add private call parking to the RingCentral app
Private call parking and HUD could be useful features to the new RingCentral app as it were on the RC Phone for Desktop app
3 votes
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