3261 results found
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configurable change time of presence status to inactivity
current situation:
The presence status automatically changes from "green" to "grey(offline)" after 15 minutes of inactivity, although the user is working on the PC (app in the background)Request:
The change of the presence status in case of inactivity must be freely configurable (after time or no change) include the option to deactivate.109 votes -
To have an Optical Character Recognition feature
Option to have an Optical Character Recognition (OCR) feature that reads handwritten documents and sends them as a file.
1 vote -
Option to show/hide Workflows and Workspace tabs under roles settings.
an option you can enable on the backend to allow us to show or hide the Workflows and Workspace tabs in the role settings? I know this can be done on a per-account basis by hiding the options below the "More" button, but I am looking for a role-based setting.
1 vote -
Turn off the other extensions notifications when switching extension
Turn off the other extensions notifications when switching extension
3 votes -
RC desktop app "Always on Top" feature for Text messaging
Customer would like to have the "Always on Top" feature with RC desktop app for text messaging. Currently the "always on top" feature is only available with RC desktop app dial pad. The customer is having challenges with the text messaging notiication with the current RC desktop app
2 votes -
A PREDICTIVE DIALING SYSTEM FOR DOMESTIC AND INTERNATIONAL NUMBER
A PREDICTIVE DIALING SYSTEM APP FOR DOMESTIC AND INTERNATIONAL NUMBER
1 vote -
call log to be able to get reports for all the calls that they received from all time
call log to be able to get reports for all the calls that they received from all time
1 vote -
Customer wants to have the option to turn off the Mobile App
The customer wants to have the option to restrict his users from logging into the mobile app.
1 vote -
Google WorkSpace calendar sync with RC mobile app for iPhone
Customer would like to sync the Google Workspace Calendar with RingCentral mobile app for iPhone. Currently this feature is only avaiable with Android devices
1 vote -
The ability to schedule DND
I would like to see the ability to schedule DND hours in the RingCentral app. using Incoming Call Rules
6 votes -
Poly Lens Integration with RingCentral
Plantronics Hub was retired by HP/Poly. Going forward we need to be able to use Poly Lens for our Poly headsets when using the RingCentral app on PC. Eventually our Poly headsets will not work correctly and we are already using a Band-Aid with unsupported software to make our headsets work with RingCentral. Using these headsets with the HID option doesn't work properly (headset buttons don't work properly), so we will definitely need the Poly Lens route soon.
1 vote -
App Size Too Big
The size of the app is rather large. When you update the app version, the system keeps the previous version of the app which adds to the issue. Would like the system to automatically uninstall the old version of the app or override the old version so there are not multiple instances.
4 votes -
Enable and Disable Call Recording per device
We plan to do call recording for some calls and I know the calls are recorded to the profile of the user that initiates the recording but can that be changed? For example, can we have the default location for it to save to be on a server? Since the calls need ot be saved, we didn't want to rely on someone having to move them manually and possibly forgetting.
Also, is there a way to prevent call recording on the mobile app but allow it on the desktop and hard phone?
2 votes -
adjust volume on AI TAKING NOTES
Able to adjust the volume of AI taking notes announcement
3 votes -
Custom Themes in RC App
Add more themes to the whole thing, pink, hot pink, make it more girly
3 votes -
Signed-in users option for RCV schedule meeting
I'm trying to schedule a ringcentral meeting and I'm on the advanced settings section. I'm trying to select for "signed-in users" for "Only authenicated users can join" but i only see "Signed in co-workers" What happened to "signed-in users
1 vote -
Adaptive Multi-Language Transcription
We propose implementing an advanced transcription feature that can automatically adapt to different languages. This functionality would enable our software to:
- Detect and identify multiple languages within a single conversation or recording
- Seamlessly switch between languages during transcription
- Provide accurate transcripts for multilingual content
- Support a wide range of languages and dialects
- Offer real-time language adaptation for live transcription
This feature would greatly enhance our platform's versatility and appeal to a global user base, improving accessibility and communication across language barriers.
15 votes -
Callflow Builder IVR
Ability for the customer to reply keypresses and it will send them automated SMS based on the key presses they choose.
2 votes -
Disable MS Teams Favorites
Ability to disable the Favorites pane showing up on the MS Teams plug-in.
2 votes -
Dial by Searchfield
It would be useful, if it is possible to dial via the search-field. When I paste a Number there (oder put in in manually) and there is no contact and i press enter, nothing happens.
Instead of "nothing happens" it would be great, if it is a number (even if there is no contact), that it is dialed with the phone. So it is not neccessary to switch from Messages or Journal to the dialpad and paste the number there.
2 votes
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