3066 results found
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notification size
Notification for call needs to be resizable, or something that can be permanently pinned and out of the way.
The employees at my company get hundreds of calls, to the point that the notification that pops up for their calls, becomes quite invasive to their work. There needs to be a way to shrink it, or pin it as a smaller notification. Maybe even provide multiple size settings to choose from
1 vote -
The customer is requesting to go about split-tunneling the Ring Central application.
The customer is using a VPN setup to split-tunnel the Ring Central traffic so that they wouldn’t add any latency to the calls being made.
2 votes -
access devices on rc app
The ability for the Super Admin to Manage User Phones directly using the RC App
3 votes -
Sync changes on the Admin portal users list to the created Business Analytics Report.
Whenever they are making changes to the users list department on the admin portal it doesn't sync the changes to the business analytics report.
Customers need to re-create the reports to be updated.
3 votes -
Enable the host to see a mirror image of themselves while in presentation mode.
I would like to be able to see myself on my computer screen while using presentation mode when hosting a meeting, so I can monitor my expressions and presentation style.
1 vote -
Automatic download of transcription of every calls
Creating a feature request on customer's behalf as requested which will allow users to have every call's transcription to be automatically downloaded on their devices
2 votes -
2 votes
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Remove company name from top of desktop window and add status message
I would like to see my Status Message so I don't forget to change it. I don't need to see my Company name at the top.
1 vote -
RingEx Desktop App change functionality
In the RingEx desktop app under Call Rules and Voicemail you can 'Forward all calls'. We've been advised by Ring Tech Support that this does not work if the incoming call comes via a Call Queue. This could be misleading if a user expects this to work and does not test first.
Could this either be changed so call queue calls are also forwarded or at least the description of 'Forward all calls' be annotated to advise as such.5 votes -
Ability to add or remove the number from the Caller ID list on the RingCentral application
Wanted to be able to add or remove numbers from the Caller ID list when calling from the RingCentral application
1 vote -
Call Monitoring feature for mobile app (IOS and Android)
Submitting a feature request on behalf of the customer to add the Call Monitoring feature on HUD for Mobile app (IOS and Android). We replicated the issue on Android but there's no option to monitor the call.Checked the Support site:https://support.ringcentral.com/article-v2/Monitoring-live-calls-in-the-RingCentral-app.html?brand=RingCentral&product=MVP&language=en_USThe monitoring of live calls is only available to the RC desktop app
27 votes -
Allow administrators to lock users' emergency response locations.
Allow administrators to lock users' emergency response locations. To prevent user’s from accidentally selecting the wrong address. We won’t know that a user has selected an incorrect Emergency Response Location until we receive an alert that a user has called 911 and an incorrect location has been provided to Emergency Services.
2 votes -
RingSense FileVine Integration
Customer would like to see an integration with RingSense and FileVine to push call summaries back to call records
5 votes -
Have the capability to receive paging from RingCentral App.
Have the capability to receive paging from RingCentral App so that the users can hear the paging from the app instead of the desk phone.
6 votes -
Ability to change number in Click to Dial (Google Chrome Extension)
Ability to change number in Click to Dial (Google Chrome Extension)
1 vote -
dial a number pause then dial an extension
dial a number pause then dial an extension, for example 250-xxx-xxx, ext . 1234
5 votes -
Caller ID name support on mobile numbers
Customer wanted to show their caller ID name even when calling mobile numbers
88 votes -
Allow to receive call and/or notification from multiple extensions without switching Ext on the App
To be able to stay logged in on my Ext but be able to answer calls and receive notifications from multiple extensions. The current design only allows to switch from one Ext to another but the other Ext. won't stay logged in. Notification will only show after switching Extensions
2 votes -
Call Park | See the Actual Location (address)
Ability to see the Actual location or address of the caller not just the location number.
1 vote -
Option to change contact profile color
Ability to change the contact contact profile color that is randomly assigned by the system.
4 votes
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