3170 results found
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Visibility of missed calls from other user/ext to show in the RingCentral app
- we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
- but getting missed calls in emails is very painful
2 votes -
Improve the auto-detect to Computer Audio Devices.
Develop RingCentral App to be able to put audio through Stereo instead of only HANDS-FREE AG AUDIO.
I use a headset that my PC uses the Stereo channel for as default. The sound quality is far better. RingCentral will always default to PC Default for voice calls, but is incapable of putting audio through that channel. I have to change it at the start of the day every time.Video is a different issue entirely. The video settings constantly default, the first time of the day, to my PC Microphone and Speakers or uses the Stereo speakers of the headset.…
3 votes -
Receive calls even if we have multiple log in
The client wanted to receive calls even when they are using multiple log ins.
3 votes -
Allowing to answer RC app calls with the shortcut key even if its outside the RC app
Currently, you can answer the call via the shortcut key by pressing ALT A but you must have the RC app to be in the screen to make the shortcut keys functional
8 votes -
In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on th
In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.
1 vote -
Expand Characters Limit For SMS
There is a current limit when sending SMS per attempt, it would be better to increase the characters per SMS attempt for the convenience of our users.
14 votes -
Add an customizable emergency notification on Ring Central
A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particularly valuable in urgent situations such as fires, earthquakes, active shooters, unknown personal on site and other emergencies. It would be highly beneficial if this notification system includes a customizable preset text prompt, allowing for a swift and mass distribution of critical information to the entire company or specific groups and locations.
17 votes -
Upload custom ringtone
This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!
42 votes -
customer wanted to turn off the advance settings for messaging notification
turn off the advance settings for messaging notification and stick to basic
1 vote -
Delete Messages of Inactive User
When an employee resigns or is no longer active, admins should be able to delete their old messages.
12 votes -
SMS Notification App for Apple Watch
I only sometimes get notifications from the phone app and frequently miss messages or texts I should be responding to. It would be nice if there were an app for Apple Watch as well so that the two could work together.
5 votes -
Stop external calling on the mobile app as an added option
Wants to stop external calling on the mobile app.
An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.
1 vote -
Timestamp in Call Recording
Show time stamp in addition to the date on the list of call recordings on the desktop app.
2 votes -
Removing of limitations in the creation of a free account for external guests
External guests are being blocked or automatically disabled after creating free accounts for RingCentral Messaging using either the browser version or the desktop app. Can't add external guest users to our contacts who are using a free account nor they can't use RingCentral Messaging at all.
8 votes -
Call button on the desktop app
In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.
1 vote -
Contact Search - Include Details
In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this.Might be worth while to expand the search range to include all details.
9 votes -
Enable Video call pop up notification
Create a feature for pop-up notifications for incoming video calls, so that we can accept or reject the video call even if the app is running on the background or is minimized
2 votes -
Please allow us to enter recipient information in FAX templates.
Allow us to enter specific contact information in recipient section of your FAX templates. In order to send a proper fax, we have to upload our own fax cover sheet.
15 votes -
Unable to release an individual line during a 3-person call.
When I get a call for one party and tried to add a call to the current call, the third party's call goes to voicemail. I am not able to release just the voicemail call. I would have to hit the hangup button which in turn releases both calls. My intension is to have 3 people on the line and when I am finish with one, I can release them and continue my conversation.
28 votes -
Schedule conference call on Someone's Behalf
It would be great to start/schedule conference call using another user's Host code
2 votes
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