2814 results found
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RingCentral desktop app Volume control stay on full volume
RingCentral desktop app Volume control stay on full volume - capability for admin to put fixed volume on RC app. To remove user capability to turn it off.
4 votes -
Leave a group SMS
Give us the ability to leave a group SMS, similar to how one can leave an online group chat.
3 votes -
ability to turn off the app even call forward is enable
customer wants to have the ability to turn off the ringcentral app, even without turning off the callforward in the extension
1 vote -
Stop with the tutorial popups
Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
3 votes -
Can we have more than one extension to forward calls?
I am a manager for my department and I get multiple calls for different positions. When I am on the phone and one of the staff is available, I would like to have the capability to be able to choose who to forward the call to. Right now I only see this feature for forwarding to voicemail to another extension.
1 vote -
Access to navigation bar ALWAYS!
It would be nice if the navigation bar was always visible. It disappears when you are in the inbox or messaging if you are in the condensed version. Keep it a the bottom so that we can see if we get another message or text without having to back out of the message/text we are in to see the navigation bar.
1 vote -
Make the app more friendly
I wish the app was easier to navigate. There are a lot of features missing. like a predicate dialer. Also knowing which voip company the call belongs to on the lower display. which could be powered by Twilio or Telnyx. Better reporting of scam calls. A less restricted program. It seems a lot missing from it and has been relocated to the portal. Wish It was easier to change your caller id without a challenge. Flagging calls is another want. I hunt scammers and require more flexibility.
1 vote -
Auto Answer set up in Mobile App
Auto Answer set up in Mobile App
2 votes -
Please show the phone number and email on the contact preview.
Please show the phone number and email on the contact preview. This make it easy to copy and paste name, phone &/or email quickly. Currently I can only see the email, I prefer to see the phone 1st them the email or both with phone always first.
1 vote -
Setting to remove "Apps" from RC App for specific Roles and/or Templates
The customer would like to have the option to create a Role/Template to be able to remove the Apps in our RingCentral App. The customer wanted to stop the User from installing apps.
1 vote -
External contacts in company directory
It would be nice to add external contacts within the company directory. We have a dozen contractors that we do not provide phones for and to be able to add their name and cell number in the company directory would be great to where we could dial by name (and even sms/mms their phone and all other features would be grayed out, etc.).
25 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Learn more here!
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Internal Office SMS messaging thru RC App
Customers wants to have a feature wherein even their employee don't have RC number as long as they have RC App on their device they can communicate or send SMS internal on their office.
2 votes -
Improve Message Functionality
I couldn't find any ideas related to improving the Message section. While I understand it may not be a priority for RingCentral, why not consider creating a RingCentral app to compete with messaging platforms like Telegram or Slack, specifically designed for business purposes?In my company, we have both office users (30 of them with MVP licenses) and field users (70 contractors with Video Pro accounts) who mainly use messaging for communication. I've created Channels (teams) for general news and information, similar to Telegram. However, the challenge is that I want to minimize communication between field users.Currently, if I add all…
1 vote -
Ability to BLOCK faxes and texts FROM the app and from the item similar to how we block certain calls
It would be useful and user-friendly if we can BLOCK faxes and texts FROM the app and from the item. Something similar to the ability (preferably easier) to what we can do for unwanted callers.
2 votes -
Allow other mobile providers to support group chat when using the RingCentral flatform.
Allow other mobile providers like T-mobile to support group chat when using the RingCentral flatform.
2 votes -
REINSTATE THE NUMPAD ENTER KEY WHEN DIALING
Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us that make frequent calls because we would use the numpad to dial the number then enter to dial the number. Easy. Now the feature is gone, with no replacing feature. Why? There is no reason to remove it. Please reinstate it.
11 votes -
RingCentral MVP Desktop/Web App Task to Have Start Date Like in MVP Mobile App
This is for tracking purposes.
1 vote -
Color Themes in the RingCentral App for Dark Mode
The customer stated that it would be nice if there were color themes for dark mode that they can configure both for Mobile and Desktop App
7 votes -
Wants to have a feature that to send email notification Caller id should display a name on the email notification for miss calls and voi...
...ce mail. Wants to have a feature that to send email notification
Caller id should display a name on the email notification for miss calls and voice mail2 votes -
Lowering the computer memory for the RingCentral Desktop App
Everytime the RingCentral app is downloaded on the desktop there's a red triangle that it says "Computer dont have enough memory" new version is getting too much memory on the computer, please have an option to lower down the memory of the app on the desktop.
1 vote
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