12040 results found
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ability to print message thread on RC app
The customer found a knowledge base article explaining how to print a message thread from the RC app. However, this feature is not currently available in the app. The customer requires the ability to print message threads for legal purposes and would like this functionality to be implemented.
3 votes -
5 votes
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Customizing Tabs on the RingCentral App
Ability to move/drag/customize the tabs on the RingCentral app for a better UI experience.
1 vote -
Call Queue number as Fax Caller ID for Non Call Queue Members
Ability to use Call Queue number as Fax Caller ID for Non Call Queue Members
2 votes -
fax delivery report
Customer wants to include on the fax delivery report a reason why the fax failed. i.e. the line was busy on the receiver’s side.
2 votes -
use '0' as a direct user extension
• What issues is this solving for? - so the customer can use number '0' as their direct extension number
• How will the feature help customer’s processes? - easy to remember their extension number
• Who would benefit from it? - the customer
• How should it work?- when searching for their extension in user extension tab, they will see their extension as '0'6 votes -
Ability for the Super Admin to update the password only without changing the PIN, Security Question, and Answer
As the Super Admin, we need to change the other user's password without the need to update the PIN, Security Question, and Answer to save the changes on the security details.
2 votes -
Super Admin to view and edit the workspace on his end.
The client wanted to have an option to view and edit his employees with RingCentral workspace on his end.
2 votes -
New message app icon
Currently the app icon in the taskbar will show a little red dot at the top corner if there's a new notification. This can mean anything - a missed call, new voicemail, message, etc.
It would be really helpful if there could be a different way to indicate new 'message only' notifications. Something like a chat bubble icon that could be visible from the taskbar so it's visible at quick glance.
2 votes -
Automatic Time Zone Update
Hello! I need to figure out how to change the phone numbers to follow their work hours but change with the physical phone's time zone. I have executives that travel and it is inconvenient to have to change the work hour time zones. Can you set it to follow their phone's time zone please?
1 vote -
Receive call with code
A feature in which Ring Central number can receive calls with security codes implemented by other carriers
4 votes -
RingCentral Archiver: Customer Must be able to sync or backup current and existing data even if Archiver was just setup
Customer should be able to sync or backup current and existing data even if RingCentral Archiver was just setup.
As per cx, RingCentral should be able to retrieve existing data even the archiver was just recently setup.
3 votes -
Ability to support multiple number types to be added on the Call Flip
Due to the recent migration to the New Call Rule Service for User Extensions, the ability to add multiple number types to call flip is no longer available. Call Flip only supports User DLs and PSTN numbers after the migration.
Looking to have the following number types to be added to the call flip:
User DIDs
Co-worker DL/DID
Company numbers
Group DIDs (CQ, IVR, DLG, etc)5 votes -
Ability to forward the calls to an external number but not the fax
Calls would be forwarded to an external number but the Faxes will remain at the extension.
4 votes -
Downloading multiple PDF files on fax machine
Customer would like to have the option to download multiple PDFs from their fax machine
6 votes -
Ability/Feature in RingCentral SMS for sending mass communication text messages
RingCentral SMS - Ability/Feature to send mass communication text message either via @mention or bulk recipient
1 vote -
Automatic (Silent) Monitoring
We are looking for an option to automatically do (Silent) Monitoring in RingCentral app and deskphones
1 vote -
Be able to use repeating characters in creating a password
To have the option to use repeating characters for account passwords or the option to disable this requirement.
4 votes -
Increase conference call hours limit
We need to increase the conference call hours limit on our phone lines. Currently we only have 240 call length limit and this is not enough for our business.
4 votes -
increase fax attachment limit
increase fax attachment limit to 50 to 100Mb
37 votes
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