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  1. Hello,
     
     I opperate a company that floats a lot of tasks and ideas around. One thing we have done is colorcode certain concepts in order for them to stand out differently on the calendar view. The problem is we have more ideas and projects then the current color options provided in Glip. Is there any plans to have that increase?

    4 votes

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  2. Comments don't tend to make great, snappy, actionable task titles, so when converting a comment into a task, I think the comment should automatically be added to the task description for context while letting you create a new task title right away.

    3 votes

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  3. 1 vote

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  4. Some tasks can't be started until other tasks are complete. I would love to see the ability for Glip to unlock new, assigned tasks as other tasks are checked off.

    1 vote

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  5. 1 vote

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  6. Let's say you're brainstorming with your team and start listing out some actionable ideas on a task list. It would be great if people could like individual tasks which could then be sorted by the number of likes to see the most popular ideas/actions. I believe Asana can do this.

    1 vote

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  7. Subject: Request to increase the 180-day limit for message data exports.

    Current Limitations
    Date Range Cap: The system currently limits message data exports to a maximum of 180 days.

    Format Restriction: Exports are currently only available in JSON format, which requires technical expertise to parse and read.

    Requested Enhancements
    Extend Date Range: Increase the maximum export limit to 365 days (or "All Time") to better support annual compliance audits and year-over-year reporting.

    Additional Formats: Introduce human-readable formats such as CSV or PDF to allow non-technical users to review data without external conversion tools.

    Business Impact
    Increasing the date range and…

    1 vote

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    New  ·  0 comments  ·  Team Messaging  ·  Admin →
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  8. Screen sharing should remain fully functional in the Desktop App regardless of audio endpoint (deskphone, headset, or softphone), provided the user is already in an active session.

    2 votes

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    New  ·  1 comment  ·  Application  ·  Admin →
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  9. Add an option to enable or disable call waiting in call queue settings when all Line 1 channels on W70B and W56H handsets are occupied.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  10. Add a configurable option within Roles and Permissions that allows administrators to hide or disable the “Auto-Answer” function for selected roles.

    2 votes

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    New  ·  1 comment  ·  Admin Portal  ·  Admin →
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  11. Concept:
    Introduce a feature that allows incoming call information (such as caller ID and contact details) to be hidden from selected users or user roles within a system.

    Description:
    With this feature enabled, designated users or roles will not be able to view the caller’s identity when receiving a call. Instead of displaying the caller ID, the interface would show a generic label such as “Anonymous” or “Unknown Caller.”

    Additionally, this restriction would extend to call logs and history across all associated devices. Users with this limitation would not be able to access or retrieve caller identity information even after…

    1 vote

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  12. Requesting to have the ability to customize the AI Notes announcements for inbound calls.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  13. The customer would like to formally request that this limitation be escalated as a feature request or complaint, so that RingCentral considers adding a native option to disable the recording announcement entirely.

    The customer also wants to clarify the legal context: She is located in Quebec, Canada. Under Canadian and Quebec law (specifically the Criminal Code of Canada, section 184(2)(a)), one-party consent applies to call recording — meaning that as a participant in the call herself, she is fully and legally authorized to record calls without notifying the other party. Therefore, the mandatory announcement is not required by law in…

    5 votes

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    New  ·  0 comments  ·  General Phone  ·  Admin →
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  14. Users are allowed to add guests but not able to remove them. Users should be able to remove the guests they add or an Admin should have access to manage other user's guests.

    1 vote

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    New  ·  0 comments  ·  Contacts  ·  Admin →
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  15. Current limitation:
    The system only allows one main company number per account. Any additional numbers intended to function as primary contact numbers must be routed through the Auto-Receptionist.

    Requested enhancement:
    Enable support for multiple company main numbers that can operate independently without being required to route through an Auto-Receptionist.

    Business need / impact:

    Customers may have multiple published business numbers that should function equally as primary contact points.
    Some organizations prefer direct routing (e.g., to users, departments, or call queues) without an Auto-Receptionist layer.
    This limitation affects flexibility in call flow design and can impact customer experience and adoption for…

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  16. We have the message turned on that says "This call is being recorded" and we want to keep that on, but when we transfer the call to another user, it says it again. I would like to be able to turn the SECOND message off, so the message only plays one time during the initial call.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  17. we need to export and analyze the transcriptions but when exported to excel we could not see transcriptions. instead what we find is a link which is not useful. kindly help

    1 vote

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    New  ·  2 comments  ·  Admin Portal  ·  Admin →
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  18. Able to remove fax and call queue phone number from the Outbound Caller ID options in RingCentral App

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  19. 1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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  20. Business SMS Booster (Shared SMS Inbox) Functionality to send group Text

    1 vote

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    New  ·  0 comments  ·  Application  ·  Admin →
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