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Developer Platform, APIs, & Integrations

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1357 results found

  1. ...rmat .please give me the solution to read my chats when i downloaded backup as file.. Please add chat backup different formats other than json format.

    2 votes

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  2. It would be nice to share voicemail with external emails like (Outlook, and Microsoft) shared voicemail box for a seamless service.

    1 vote

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  3. Intergration Family First Life CRM

    1 vote

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  4. The request is for the ability to change ringtone settings: off/on, change ringtone, adjust volume. The current ringtone is very loud and sounds like old-school landline.

    11 votes

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    Implemented  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Having designated "Hot-Desk" phones is not an appropriate use of a license. IN many instances there is not enough designed visitor workstations to accommodate everyone. Yet, an employee with an assigned office / workspace may be out or traveling leaving an open workspace that can be utilized. Since the phone is permanently assigned a user profile the visiting employee cannot sign into the phone for their use. Eliminate the need to designate "Hot-Desk" phones and enable this feature on all phones.

    2 votes

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  6. currently HUD is unavailable on the iphone app, only androids. Nextiva and other cloud based systems have this feature available for iphone users.

    22 votes

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    Under Review  ·  6 comments  ·  Other  ·  Admin →
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  7. RingCentral for MS Teams 2.0 Embedded Dialer: limit RingCentral communication to RingCentral users.(ware malcomb UID:63084070023)During a recent MS Teams Embedded dialer POC, it seems RingCentral communication was sent to non RingCentral users via MS Teams. (see attached image 1)
    per prospect: "Our users continue to get unwanted alerts from RingCentral that some are reporting as phishing or scams. Perhaps it’s time for us to create a group to control the communication?"
    RC SE installed MS Teams embedded for 6 users (see image 2)
    Kibana research shows notification to potentially possibly 427 different users: https://kibana.int.ringcentral.com/s/default/goto/95c73d594999fbe5d7feed1e9abb81c
    Scott Jiang What is the criteria…

    1 vote

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  8. User wants to have an API which allows him to make an outbound call to a certain number and recipient will hear a custom message

    1 vote

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  9. In really like the current integration with Teams and how it integrates with scheduling perfectly, but I was a bit disappointed to find out that you can't make a video call, only audio. Teams call quality is generally pretty bad and I was hoping to utilize the power of RingCentral.Also I think this would be a big selling point for you guys, if video meetings were possible through the Teams app, this would eliminate the need to have Zoom for this kind of use case.

    1 vote

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  10. I know there is the supervisor API which allows you to listen in have the system call you, but there should be a way to simply request the audiostream of the current call session.

    4 votes

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  11. Have the system generate a report that shows received and missed calls while the user is on a live call.

    7 votes

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  12. RingCentral for MS Teams 2.0 Embedded Dialer: error message enhance - show a clear issue suggesting users to check their network.

    1 vote

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  13. 3rd Party Program called ES Office that will benefit German users. Works like or even an actual CRM in Germany.

    1 vote

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  14. I would like the MS teams presence sync to be available for user level instead of organization wide.

    3 votes

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  15. Ringlabs Automator looks like it will be great for automating SMS routines without the need to create my own webhook subscription system. Would like to see the URI if an attachment exists be exposed as a variable.

    1 vote

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  16. ezlynx integration

    3 votes

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  17. When calling the GET Message Store API endpoint, if the fax failed to transmit completely, I want to know how many pages were transmitted successfully so I can retransmit the document with no repeated pages and also limit my future transmissions to page counts the recipient can handle. The GET Message Store call contains a "faxPageCount" field which contains the number of pages that were attempted to transmit, however, when the transmission fails mid transmission, I expect for some field to surface how many pages were successfully transmitted, not just the full document page count.

    1 vote

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  18. I’m an STR property manager. I manage most communications with customers from a platform called Guesty. It would be extremely convenient if I could sync up my contact list from Guesty to RingCentral.

    1 vote

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  19. RingCentral dialing features are not available to the users from within TEAMS and will not move past the SIGN IN display
    Software Engineer from MS Teams confirmed that the plugin does not support multiple sessions or the full functionality is not yet supported in VDI

    6 votes

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  20. It is rather a pain having to change the voice mail message when out of the office and then have to change it back to the daily message when returning to the office. It would be great to have the option to have 2 message recordings, one for daily message and one for when out of office and just simply and quickly change the message back to the daily recording. The default recording in the app is not usable as it does not meet the requirements that our management wants in our messages. Would be great if we could change…

    6 votes

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