Settings and activity
87 results found
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14 votes
An error occurred while saving the comment An error occurred while saving the comment 
Becky
commented
The status was changed to "implemented". Please make sure you're on the most recent version of the app. If you're still not seeing an update, provide us with some screenshots and additional details at Community.Support@RingCentral.com
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468 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update January 2024: This is now panned for Q2 2024
Good news! We're planning to implement support for SIP cancel cause=200 "call answered elsewhere" for simultaneous ringing calls. Implementation of this SIP standard will prevent misleading missed call notifications from being reported when the simultaneous ringing call is answered by someone in the group. The feature is planned, but may not get delivered until Q1 2024. We will keep this post updated when we have a more specific date!
An error occurred while saving the comment Becky
commented
Paul, Thanks for sharing this feedback. We are always working alongside the product team to identify ideas that will work with the current roadmap. I assure you, we are triaging and escalating ideas to our product team. When we have updates we share them here and in the Community. As I mentioned, we'll escalate your concerns with your account manager, but if we can assist further, please shoot us a message at Community.Support@RingCentral.com
An error occurred while saving the comment Becky
commented
Christine, Apologies for any confusion. The status of this idea was changed by accident. We're still working with the Analytics team to identify the correct status. Appreciate your understanding.
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3 votes
An error occurred while saving the comment Becky
commented
Daniel, make sure to add your vote!
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45 votes
An error occurred while saving the comment Becky
commented
Brian, I've hit you up via email. Will follow up with you there when I have more details.
An error occurred while saving the comment Becky
commented
Brian, we're happy to look into this for you and connect with your account manager. Please reach out to us at Community.Support@RingCentral.com
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2 votes
An error occurred while saving the comment Becky
commented
Hassan, thanks for this feedback. We'd ask that you reach out to our legal team at legal@ringcentral.com to activate this feature.
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2 votes
An error occurred while saving the comment Becky
commented
Cory, please let us know if the above solution helps with your issue.
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6 votes
An error occurred while saving the comment Becky
commented
Tim, Can you please be more specific about the headsets you use so we can share with our internal teams?
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2 votes
An error occurred while saving the comment Becky
commented
John, I'm happy to set up a conversation with someone from our product team. If you would like that, please reach out to me directly becky.hensley@ringcentral.com
An error occurred while saving the comment Becky
commented
John, Thanks for reaching out. At this time, it doesn't look like we have these integrations. We appreciate you bringing this to our attention and we'll share with the integrations team.
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9 votes
An error occurred while saving the comment Becky
commented
This has been merged with an already existing idea.
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1 voteFuture Consideration · 3 comments · Developer Platform, APIs, & Integrations » Integrations · Admin →
An error occurred while saving the comment Becky
commented
Merryl, I would recommend you and Driver Reach connect with our Developer Resources here:https://developers.ringcentral.com/Connect with the Developer team directly regarding APIs - they should be able to assist.
An error occurred while saving the comment Becky
commented
Thanks for this! We'll share with the integrations team
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11 votes
An error occurred while saving the comment Becky
commented
Thanks for this! We've merged this with an already existing idea to combine votes and keep things organized. We'll make updates when we hear more from product.
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5 votes
An error occurred while saving the comment Becky
commented
Thanks for this idea. For numbers exceeding the max of 100, we recommend exploring Contact Center as an option. This may be a better option to accommodate phone-heavy companies.
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11 votes
An error occurred while saving the comment Becky
commented
Thanks for sharing this idea - makes sense. We'll share with the team!
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171 votesPlanned ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Planned for November 2024!
An error occurred while saving the comment Becky
commented
If you are running a Call Center, are you using Contact Center?Share a few more details so we can assist further.
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62 votes
An error occurred while saving the comment Becky
commented
At this time, the RingCentral for Apple Watch is no longer available for download. If already installed, the app will continue to work, and previously downloaded content will still be accessible.However, no updates are being made to this feature at this time.
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7 votes
An error occurred while saving the comment Becky
commented
Hey, Richard! I'm working with the integrations team that manages this RingCentral Archiver Beta project. Hang tough - more info soon!
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63 votes
An error occurred while saving the comment Becky
commented
Thanks for your feedback, Dan. The more details and use cases the better. Joe, Custom Emojis are not a feature at this time. The idea was merged with other ideas requesting Custom Emojis. This is under "Future Consideration" by the product team and we'll update this idea when we have further details.
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4 votes
An error occurred while saving the comment Becky
commented
Eric, we've updated the category to an integration, as that may be more of what you're asking for here, but if you have additional details that will help us get this to the right part of the product team, please share them here.
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2 votes
An error occurred while saving the comment Becky
commented
Appreciate this recommendation. We'll share with the product team.
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3 votes
An error occurred while saving the comment Becky
commented
Good recommendation. We'll share with the team!
Thanks for this update. I think you're specifically referring to texting - can you confirm?If that's the case, we'll need to update this idea to reflect the request.