Settings and activity

171 results found

1. park location music configured to match hold music

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Anthony supported this idea  ·  Mar 10, 2025

2. Customize Time in Performance Reports

   35 votes

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   3 comments  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Mar 10, 2025

3. Phone call satisfaction feedback/survey

   14 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Mar 7, 2025

4. Identify keypress of third-party IVR

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Mar 6, 2025

5. RingCentral App Status

   16 votes

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   New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Feb 12, 2025

6. Allow the incoming call blocking feature to message only extensions

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Feb 12, 2025

7. Sort extensions added in call recording

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Feb 10, 2025

8. Shared Voicemails: Increase number of voicemail boxes per co-recipient

   104 votes

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   Under Review  ·  26 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Anthony supported this idea  ·  Jan 30, 2025

9. Access to AI content

   12 votes

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   New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Anthony shared this idea  ·  Jan 29, 2025

10. MFA Validation

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 23, 2025

11. Super Admin Can View any Message/FAX/Voicemail

    67 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 23, 2025

12. Set user status when message tab is hidden from users

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 23, 2025

13. System schedules accessible via Queues, channels, IVR

    24 votes

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    Future Consideration  ·  1 comment  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 17, 2025

14. Shared line for ATA

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jan 17, 2025

15. Call log tagging

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jan 14, 2025

16. Allow dialing 811 numbers in the US and Canada

    35 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Jan 10, 2025

17. Disable RC app Notes

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony shared this idea  ·  Jan 8, 2025

18. Disable prompt to press 1 when receive call on external phone number

    19 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 30, 2024

19. Feature Request - Grandstream Deskphones Support via Assisted Provisioning

    12 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Anthony supported this idea  ·  Dec 30, 2024

20. Account-Wide Holiday Settings and/or Holiday Templates

    241 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Anthony supported this idea  ·  Dec 26, 2024