Settings and activity

65 results found

1. Forward ignored call queue calls to voicemail

   29 votes

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   New  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  Sep 18, 2024

2. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  Sep 10, 2024

3. Add RingCentral's Messaging to the Embedded Dialer experience in MS Teams

   7 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  Aug 7, 2024

4. Total time of outbound calls including calls that were answered and the calls that were missed or went to voicemail are combined/calculated.

   11 votes

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   New  ·  0 comments  ·  Analytics & Reporting » LOB  ·  Delete…  ·  Admin →
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   Iam Coloma shared this idea  ·  Jun 12, 2024

5. Option to turn off the ability to receive calls from External number

   16 votes

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   New  ·  3 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  Jun 5, 2024

6. Custom Caller ID list

   5 votes

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   2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  May 31, 2024

7. International Outbound Calling Controls

   5 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  May 16, 2024

8. Delete past meetings

   9 votes

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   Under Review  ·  2 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  May 15, 2024

9. toggle to accept specific call queue for standard user

   7 votes

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   0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Iam Coloma supported this idea  ·  May 10, 2024

10. Account-Wide Holiday Settings and/or Holiday Templates

    253 votes

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    27 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn how to set up and apply a holiday call handling template as an admin here: https://support.ringcentral.com/article-v2/Setting-custom-holiday-rules-for-user-extensions.html?brand=RingCentral&product=RingEX&language=en_US

    Iam Coloma supported this idea  ·  May 3, 2024

11. ENABLING COMPANY DIRECTORY SETTINGS

    6 votes

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    Needs More Information  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Iam Coloma commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

    phone directory should have search capabilities for contacts based on department, skill, or site/location.

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    Iam Coloma supported this idea  ·  Apr 22, 2024

12. We would like to partition the corporate directory by site

    110 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam Coloma commented  ·  Apr 22, 2024  ·  Edit…  ·  Delete…

    phone directory should have search capabilities for contacts based on department, skill, or site/location.

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    Iam Coloma supported this idea  ·  Apr 22, 2024

13. Dialing without area code

    20 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Apr 17, 2024

14. Ability to **respond** to short code SMS messages.

    181 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Apr 4, 2024

15. Pre-Recorded Message Feature for User Extensions

    5 votes

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    0 comments  ·  Events & Video » RingCentral Events  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Mar 28, 2024

16. Disable internal calls for some users

    12 votes

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    Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Mar 25, 2024

17. Synchronization of External Shared Contacts in RingCentral Mobile App

    9 votes

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    0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Mar 25, 2024

18. Block Calls

    8 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Mar 25, 2024

19. Disable zero dialing on call queue

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Iam Coloma shared this idea  ·  Mar 14, 2024

20. Ability to allow MS Teams status to be available but not accept calls

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Iam Coloma supported this idea  ·  Mar 5, 2024