Settings and activity

190 results found

1. Deny call transfer to extension that are dialed incorrectly

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Feb 5, 2025

2. Apply key template on Presence for yealink device

   38 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Feb 3, 2025

3. Yealink Key Templates

   54 votes

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   Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Justin commented  ·  Feb 3, 2025  ·  Edit…  ·  Delete…

   Yes, we must be able to replace the Intercom and Page softkeys!

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   Justin supported this idea  ·  Feb 3, 2025

4. Yealink Softkey Programming Should Be Available in the Admin Portal

   8 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin commented  ·  Feb 3, 2025  ·  Edit…  ·  Delete…

   Yes, we must be able to replace the Intercom and Page softkeys!

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   Justin supported this idea  ·  Feb 3, 2025

5. Customize softkeys on yealink phones

   27 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Justin commented  ·  Feb 3, 2025  ·  Edit…  ·  Delete…

   Yes, we must be able to replace the Intercom and Page softkeys!

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   Justin supported this idea  ·  Feb 3, 2025

6. Change the default soft keys on Polycom phone when provisioning the phone.

   20 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Feb 3, 2025

7. Ability to search within a conversation history.

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 28, 2025

8. Ability to Disable Changing of Caller ID from RingCentral App

   11 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 28, 2025

9. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

   40 votes

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   Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jan 28, 2025

10. Ability to disable pop up on the incoming call using RingCentral app

    97 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin commented  ·  Jan 21, 2025  ·  Edit…  ·  Delete…

    This MUST be brought back.

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    Justin supported this idea  ·  Jan 21, 2025

11. Absorb free RingCentral account into company account

    9 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Jan 17, 2025

12. Add Call Queues to HUD

    2 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

13. IVR Wait

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    25 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

14. Group > Call Queues > Overflow Group - Ring Simultaneously

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    26 votes

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    New  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

15. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

16. Permanently minimize the AI Notes and Transcript box

    85 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Justin supported this idea  ·  Jan 17, 2025

17. Streaming Music / Message on Hold

    83 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

18. Add external call forwarding option to custom rule at auto-receptionist

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 17, 2025

19. Add schedules to IVR menus

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Jan 17, 2025

20. Activate Extension / Non User extension online without creating an account.

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jan 16, 2025