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← RingCentral Ideas

Settings and activity

192 results found

  1. Add multiple availability states

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Admin →
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    Anonymous commented  · 

    This is a much requested feature from end users. Seems so simple, I guess that's why ShoreTel's motto was Brilliantly Simple.

    Anonymous supported this idea  · 

  2. Deskphone pairing play voicemail

    27 votes

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    Future Consideration  ·  11 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Anonymous commented  · 

    This is a feature from ShoreTel/Mitel Connect that I have gotten constant reports of wanting in RingCentral.

    If you're focused on gaining former ShoreTel/Mitel UC customers, you need to start acting like them.

    Anonymous supported this idea  · 

  3. Deny call transfer to extension that are dialed incorrectly

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Anonymous supported this idea  · 

  4. Apply key template on Presence for yealink device

    39 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous supported this idea  · 

  5. Yealink Key Templates

    54 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Anonymous commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Anonymous supported this idea  · 

  6. Yealink Softkey Programming Should Be Available in the Admin Portal

    10 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Anonymous supported this idea  · 

  7. Customize softkeys on yealink phones

    27 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Anonymous commented  · 

    Yes, we must be able to replace the Intercom and Page softkeys!

    Anonymous supported this idea  · 

  8. Change the default soft keys on Polycom phone when provisioning the phone.

    20 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Admin →
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    Anonymous supported this idea  · 

  9. Ability to search within a conversation history.

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Admin →
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    Anonymous supported this idea  · 

  10. Ability to Disable Changing of Caller ID from RingCentral App

    11 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anonymous supported this idea  · 

  11. Caller ID: Restrict/Grant Access to Caller ID's Per User/Role

    40 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Accessibility  ·  Admin →
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    Anonymous supported this idea  · 

  12. Ability to disable pop up on the incoming call using RingCentral app

    103 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anonymous commented  · 

    This MUST be brought back.

    Anonymous supported this idea  · 

  13. Absorb free RingCentral account into company account

    11 votes

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    New  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous shared this idea  · 

  14. Add Call Queues to HUD

    3 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anonymous supported this idea  · 

  15. IVR Wait

    26 votes

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    New  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous supported this idea  · 

  16. Group > Call Queues > Overflow Group - Ring Simultaneously

    26 votes

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    New  ·  4 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Anonymous supported this idea  · 

  17. Fax Message Transmission Result email should include a copy of the document that was faxed as an attachment.

    167 votes

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    Under Review  ·  11 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Anonymous supported this idea  · 

  18. Permanently minimize the AI Notes and Transcript box

    86 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

    Anonymous supported this idea  · 

  19. Streaming Music / Message on Hold

    85 votes

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    Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Anonymous supported this idea  · 

  20. Add external call forwarding option to custom rule at auto-receptionist

    11 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Anonymous supported this idea  · 
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