Settings and activity

177 results found

1. outbound caller ID for 911 calls handled

   4 votes

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   New  ·  1 comment  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   EJ supported this idea  ·  Aug 11, 2025

2. Hourly Report on Analytics

   17 votes

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   Planned  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 8, 2025

3. users login/logout audit

   16 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Aug 7, 2025

4. SMS Autoreply but on IVR Level

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 28, 2025

5. Easily recover accidentally deleted phone numbers (DIDs)

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 25, 2025

6. User should be able to pick up calls placed on hold even if another extension ansewered their phone

   10 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 21, 2025

7. Customizable password policies

   11 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jul 18, 2025

8. Ability to Schedule Text Messages

   254 votes

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   50 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Planned  ·  AdminJessica H. (Admin, RingCentral) responded

   Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

   EJ supported this idea  ·  Jul 14, 2025

9. Synchronize DND setting across App and Desk Phones

   26 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   EJ supported this idea  ·  Jun 3, 2025

10. Enable a true DND presence sync

    178 votes

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    21 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
    How important is this to you?

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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, there's a DND Sync on hardphone toggle that may need to be enabled for your account if presence sync is not working as expected. Please contact support for assistance in getting this enabled on your account!

    EJ supported this idea  ·  Jun 3, 2025

11. Changing the Main Super Admin to another existing extension

    65 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 30, 2025

12. DELETE (ON ALL INCOMING) - Prompt me to press 1 before connecting the call

    12 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 29, 2025

13. TollFree OB Caller ID for AU

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 29, 2025

14. Improve AI Transcription

    47 votes

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    New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 19, 2025

15. Retain the main number as SMS outbound caller id.

    46 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 13, 2025

16. MSI installer with Auto Update

    36 votes

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    8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi everyone, this is now available on the downloads page: https://support.ringcentral.com/download.html

    EJ supported this idea  ·  May 13, 2025

17. Receive OTP from websites

    229 votes

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    Under Review  ·  51 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 6, 2025

18. Ability to answer Google Verification Calls

    6 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 6, 2025

19. Allow to send faxes to non T38 transmission

    23 votes

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    New  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  May 6, 2025

20. multiple devices

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    EJ supported this idea  ·  Apr 29, 2025