Settings and activity

23 results found

1. Ability to Change Implicit Team Names

   13 votes

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   New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Kyle supported this idea  ·  Nov 20, 2024

2. User AI Writer with Outlook integration to launch email client

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   New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Edit…  ·  Delete…  ·  Admin →
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   Kyle shared this idea  ·  Nov 1, 2024

3. Show Original Callers Number in Caller ID When Transferring Calls on Mitel Phones

   16 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Kyle supported this idea  ·  Oct 10, 2024

4. RingSense: Customizable Powerskill Benchmarks

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   19 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Kyle supported this idea  ·  Mar 27, 2024

5. Creating new Contact Groups

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   Under Review  ·  2 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Kyle supported this idea  ·  Mar 7, 2024

6. Disposition Shared VM inbox and notify when others have listen to VM

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kyle shared this idea  ·  Jun 26, 2023

7. Webinar Switch - Similar to meeting switch from mobile to desktop and back (Host and Audience)

   2 votes

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Kyle shared this idea  ·  Feb 9, 2023

8. Add prompt when clicking "Add User" if there are unassigned extensions available

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kyle shared this idea  ·  May 19, 2022

9. Automated reports for RingSense managers

   30 votes

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   Future Consideration  ·  2 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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10. Separate ring for Desktop app and Mobile app

    182 votes

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    22 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    Hi everyone, this is planned. It is coming with new call service features in Summer 2024!

11. Call Merge on RC App drops participants of a merged call when the originating user disconnects. Customer would like the merged to call...

    42 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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12. Allow multiple supervisors to monitor a call simultaneously

    37 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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13. Display the name of the called party when adding coworkers to your call flow or when forwarding all calls

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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14. Separate Directories in Multi-Site Environment

    55 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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15. Ability to filter the 'Related To/Associated to' record results based on Opportunity Stage.

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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16. Messaging: Subfolders

    16 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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17. Star codes to log in and out of a Call Queue on Deskphone

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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18. New routing option for call queues that moves down a list of agents without referencing an idle timer.

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Add an editable title to pinned posts

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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20. RingCentral for SalesForce: display "called to number" "call queue" information

    15 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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