Settings and activity

22 results found

1. AI Transcription summary for meetings

   6 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Nov 5, 2024

2. Share video cloud recording with external parties

   108 votes

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   Planned  ·  15 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Nov 5, 2024

3. RingCentral for Dynamics365: AI transcription and call summary

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Oct 14, 2024

4. Make Dynamics 365 for mobile work like on desktop

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Sep 30, 2024

5. Display inbound caller id when a call is placed on hold and the phones has shared lines configured

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   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Brand shared this idea  ·  Sep 10, 2024

6. Support Intercom Yealink W59R

   1 vote

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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   Brand shared this idea  ·  Aug 6, 2024

7. Automatic Location Support for Cisco 8851

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Brand shared this idea  ·  Mar 27, 2023

8. Add Label column in Company Numbers Report detail output

   14 votes

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   Under Review  ·  1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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9. Mute of Cellular ringer while using Android App

   6 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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10. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    24 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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11. Limited Extensions - Ring Count

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Persist - Add Phone Support for VVX 250

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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13. Persist - Increase Gateways in Gateway Group

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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14. Option in Agent Interface to request supervisor assistance

    10 votes

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    Planned  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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15. Persist - Add Phone Support for Yealink

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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16. Use RingEX minutes for contact centre outbound dialling

    13 votes

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    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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17. EPIC integration for RingEX

    12 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminMichelle (Sr. Customer Success Manager, RingCentral) responded

    This has been solved with our integration with SpinSci.  

18. Support for PIDF-LO (emergency header information) xml info (Microsoft Teams Direct Routing)

    27 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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19. Calendly integration with RCV for RCO, ACO, Unify, Atos, all brands

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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20. Play announcement to say that video meeting is being recorded

    9 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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