Settings and activity

28 results found

1. RingCX callback in queue

   10 votes

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   New  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Jun 13, 2025

2. Streaming Music / Message on Hold

   82 votes

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   Under Review  ·  17 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  May 6, 2025

3. add calling function when in a chat

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   7 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Dec 10, 2024

4. Multisite - support for 'site' contacts Directory limited, not entire company

   23 votes

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   New  ·  3 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Dec 9, 2024

5. Multi-Site Directory

   12 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Dec 9, 2024

6. Site specific directory, Hide the company directory from specific users only

   96 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
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   Brand commented  ·  Dec 9, 2024  ·  Edit…  ·  Delete…

   need this for sunrise

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   Brand supported this idea  ·  Dec 9, 2024

7. AI Transcription summary for meetings

   11 votes

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   2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Nov 5, 2024

8. Share video cloud recording with external parties

   124 votes

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   Planned  ·  16 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Nov 5, 2024

9. RingCentral for Dynamics365: AI transcription and call summary

   4 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Brand supported this idea  ·  Oct 14, 2024

10. Make Dynamics 365 for mobile work like on desktop

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Brand supported this idea  ·  Sep 30, 2024

11. Display inbound caller id when a call is placed on hold and the phones has shared lines configured

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    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Brand shared this idea  ·  Sep 10, 2024

12. Support Intercom Yealink W59R

    1 vote

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Edit…  ·  Delete…  ·  Admin →
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    Brand shared this idea  ·  Aug 6, 2024

13. Automatic Location Support for Cisco 8851

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Brand shared this idea  ·  Mar 27, 2023

14. Add Label column in Company Numbers Report detail output

    21 votes

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    Under Review  ·  1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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15. Mute of Cellular ringer while using Android App

    6 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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16. MS Teams RC "Embedded Dialer" Application: Call Queue status - agents log in/out

    25 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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17. Limited Extensions - Ring Count

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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18. Persist - Add Phone Support for VVX 250

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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19. Persist - Increase Gateways in Gateway Group

    7 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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20. Option in Agent Interface to request supervisor assistance

    10 votes

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    Planned  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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