Settings and activity

189 results found

1. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 10, 2024

2. Add Presence Feature for Common Area Phones

   8 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 8, 2024

3. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

   4 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah shared this idea  ·  Apr 5, 2024

4. SMS usage of main RC number to be available for all users

   74 votes

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   Future Consideration  ·  16 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 1, 2024

5. Separate Outbound Calling Announcement

   25 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Apr 1, 2024

6. SIP Deskphone for Elevator/Door System

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 27, 2024

7. Call forwarding - Differentiate external/internal calls for forwarding

   22 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 20, 2024

8. Add a KPI on Analytics to have a Disconnect Initiator

   13 votes

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   Under Review  ·  4 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 12, 2024

9. whitelist inbound calls

   8 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Mar 8, 2024

10. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    27 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024

11. Shared SMS were multiple users can receive and send SMS on specific number

    1,446 votes

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    Implemented  ·  342 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 7, 2024

12. Increase Retention Period for Sent Faxes

    162 votes

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    Under Review  ·  20 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 6, 2024

13. Salesforce Integration - Log Call Recording from RC as a File

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Nov 18, 2022

14. Have the ability to restrict an extension from adding another extension in HUD in RC App.

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Dec 6, 2022

15. Extend the number of characters/email address that can be added on the email field under notification settings.

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah shared this idea  ·  Dec 14, 2022

16. Bulk Update for Emergency Response Locations

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Mar 30, 2023

17. Ability to customize password for Poly phones without reverting it to the default.

    13 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Mar 30, 2023

18. SMS Usage Counter

    22 votes

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    Future Consideration  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  Apr 4, 2023

19. Better integrate the floating window when presenting

    3 votes

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    Under Review  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
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    Aliyah commented  ·  Apr 11, 2023  ·  Edit…  ·  Delete…

    Customer would like to get rid of the floating icon while he is screensharing because it is blocking his view.

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20. Access call recordings for all users via Application

    26 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Mar 8, 2024
    Aliyah shared this idea  ·  May 10, 2023